Ford Motor Company is issuing a safety compliance recall in North America for examples of the 2018 Ford Mustang equipped with the available 10-speed automatic transmission and 12.4-inch digital instrument panel. In affected vehicles, the P-R-N-D-L display may not be illuminated when the vehicle is shut off in a transmission position other than Park, and the warning chime that should then occur when the door is opened may not be issued, increasing the risk that the car will be left in Drive, Low, Neutral, or Reverse and possibly roll away.
The defect: When shut off with the transmission in a position other than Park, the vehicle may fail to inform the driver by illuminating the current position with the P-R-N-D-L display and issuing a warning chime when the vehicle door is opened.
The hazards: An increased risk of the car being shut off and left with the transmission in a position other than Park, possibly contributing to a rollaway incident that could cause damage to the vehicle, personal injury, and/or death.
Affected components: Premium digital instrument panel.
- 2018 Ford Mustang
Number of vehicles affected: 2,167 units, with 2,100 in the United States and federalized territories, and 67 in Canada, built at Flat Rock Assembly Plant between March 14th, 2017 and November 26th, 2017.
The fix: Dealers will install revised software for the premium 12.4-inch digital instrument panel, free of charge. Ford has not yet provided a schedule for owner notification.
Owners should: Owners who wish to know if their vehicle is included in this Ford Mustang recall can visit http://owner.ford.com and click on Safety Recalls at the bottom of the page. There, they can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.
Owners may also contact Ford customer service or the National Highway Traffic Safety Administration (NHTSA) using the information below.
- Ford Customer Service: 1-866-436-7332
- Ford Recall Number: 17C21
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov