Ford Motor Company is recalling certain 2016 model year Ford E-Series cutaway and chassis cab vehicles in North America for a potential issue with the trailer brake controller.
The defect: in affected vehicles, the trailer brakes do not engage when the driver presses the brake pedal. While towing a trailer, drivers can manually apply the trailer brakes.
The hazards: the condition could result in extended braking distance.
Ford is not aware of any accidents or injuries related to this issue.
Affected vehicles: 2016 Ford E-Series cutaway and chassis cab vehicles built at Ohio Assembly Plant between November 3rd, 2014 through September 1st, 2015.
Number of affected vehicles: a total of 72 units in North America, of which:
- 65 are in the United States and federalized territories
- 7 are in Canada
The fix: dealers will update the powertrain control module software at no cost to the customer.
Owners should: owners who wish to know if their vehicle is included in these recalls can visit http://owner.ford.com and click on Safety Recalls at the bottom of the page. There, customers can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 15S32
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 15V710000