Ford Motor Company is recalling certain 2014-2015 Ford Explorer crossovers over an issue with the rear suspension.
The defect: affected vehicles may have improperly welded rear suspension toe links that may fracture.
The hazards: a fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Affected vehicles: 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014.
Number of affected vehicles: 75,364 units (Untied States figure).
The fix: Ford will notify owners, and dealers will replaced the rear suspension toe links, free of charge. The recall is expected to begin in May 2016.
Owners should: Ford owners who wish to know if their vehicle is included in this Ford Explorer recall can visit http://owner.ford.com and click on Safety Recalls at the bottom of the page. There, customers can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.
Owners may also contact Ford customer service by using the following contact information.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 16S18
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 16V245000