Ford Authority

27 Units Of 2017 Ford Fusion Recalled Over Second-Row Seat Back Frame

Ford Motor Company is recalling certain units of the Ford Fusion to replace the second-row left-rear seat back frame, which may have been built with improperly welded pivot pins.

The defect: in the affected vehicles, seat backs with pivot pins that were improperly welded may not adequately retain cargo in a crash.

The hazards: improperly-welded pivot pins that may not adequately retain cargo in a crash increase the risk of injury.

Ford is not aware of any accidents or injuries associated with this issue.

Affected vehicles: 2017 Ford Fusion built at Hermosillo Assembly Plant between September 27, 2016 and September 28, 2016.

Number of vehicles affected: 27 vehicles, of which:

  • 25 are in the United States
  • 2 are in Canada

The fix: dealers will replace the second-row left-rear seat back frame at no cost to the customer.

Owners should: owners who wish to know if their vehicle is included in this Ford Fusion recall can visit and click on Safety Recalls at the bottom of the page. There, they can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.

Owners may also contact Ford customer service using the information below.


  • Ford Customer Service: 1-866-436-7332
  • Ford Recall Number: 16S43
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website:
  • NHTSA Campaign Number: TBD

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