Ford Authority

Ford Recalls 2016 Focus And C-Max Structural Integrity Issues

Ford Motor Company is recalling certain units of the 2016 Ford Focus and 2016 Ford C-Max over a welding issue that reduces the structural integrity of the vehicles, thereby increasing the risk of injury the event of a crash.

The defect: the floor pan may have improperly welded left-hand apron joints.

The hazards: improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

Affected vehicles:

  • 2016 Ford Focus
  • 2016 Ford C-Max

Number of vehicles affected: 17 vehicles in the United States. It is possible that various units outside the U.S. were also affected.

The fix: Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall is expected to begin March 6, 2017.

Owners should: owners who wish to know if their vehicle is included in this Ford recall can visit and click on Safety Recalls at the bottom of the page. There, they can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.

Owners may also contact Ford customer service or the National Highway Traffic Safety Administration (NHTSA) using the information below.


  • Ford Customer Service: 1-866-436-7332
  • Ford Recall Number: 17S03
  • NHTSA Campaign Number: 17V052000
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website:

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