Ford’s Lincoln Motor Company luxury brand earned an above-average score in J.D. Power’s 2017 Vehicle Dependability Study – an annual study now in its 28th year, which attempts to gauge the overall dependability of numerous makes and models by gathering data on the number of problems per 100 vehicles (or “PP100,” as J.D. Power calls it). Lincoln came in at number twelve out of a total of 31 marques, with 150 PP100 – several points better than the industry average of 156 PP100.
The Ford brand didn’t fare quite so well, coming in significantly higher the industry average with 183 problems-per-100 vehicles – enough to put the brand in twenty-sixth. Granted, Ford improved by 26 PP100 from 2016, and the F-150 model specifically took home an award for dependability in the light-duty, full-size truck segment.
To compile this year’s Vehicle Dependability Study results, J.D. Power surveyed original owners of 2014 model-year vehicles and tallied the number of problems those owners encountered over the past 12 months. A total of 35,186 vehicle owners were surveyed from October through December for the 2017 study.
Worth mentioning: on average, Lincoln owners reported two fewer problems-per-100 vehicles than the owners of luxury vehicles from uptown rival Cadillac. Chevrolet, on the other hand, came in at eighth on the list with just 142 PP100 – the third-lowest of all non-luxury brands. Dodge fared worse than Ford with 187 PP100, and Fiat came dead-last with 298 PP100.
Check out the full results at JDPower.com.
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