Ford Authority

NHTSA Continues To Investigate Complaints Of Exhaust Leaking Into Ford Explorer Cabin

The US National Highway Traffic Safety Administration continues to investigate consumer complaints relating to vehicle exhaust leaking into the cabins of current-generation Ford Explorer SUVs.

A probe into the alleged issue was launched last July, after 154 customer complaints had been filed, relating to Ford Explorer model years 2011 through 2015. Since then, the total number of complaints has ballooned to more than 450, according to CBS News, with some relating to 2016 and 2017 Ford Explorer models – years that weren’t covered in the initial investigation.

Lending some credence to the complaints, Ford has issued two service bulletins for the Ford Explorer’s cabin exhaust fume issue since 2012. The issue seems most likely to occur under hard acceleration, when the air-conditioning system is active and set to re-circulate the air. CBS News reports that Ford agreed to settle a class-action lawsuit in Florida relating to the issue last August. The company is fighting another class-action suit in New Jersey.

“We take the safety of our customers very seriously and will cooperate with NHTSA on this investigation, as we always do,” reads a statement from Ford. “In rare circumstances, there have been instances where customers detected an exhaust odor in Explorers. While it poses no safety risk, customers can and are encouraged to contact their local Ford dealer to address any concerns.‚Äč”

Aaron Brzozowski is a writer and motoring enthusiast from Detroit with an affinity for '80s German steel. He is not active on the Twitter these days, but you may send him a courier pigeon.

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  1. Divyam

    My car ford eco sport had an accident with HERO Honda motorcycle, on 20 Jan 2017. Look at the way Car had damaged with this accident. is this car safe? totally unsafe. The motorcycle had a headon collision with me, the same was coming from wrong ansd opposite side, whereas my car was not more than 10kmph at that time. Even then damage to my car was at the tune of Rs 4 Lacs whereas the honda motorcycle ha d negligible damage.

    Even the passenger doors and glass were affected. Look at the photos and judge for yourself how unsafe this ford car is. Advocate. Divyam lila. Jodhpur. Rajasthan phone number 9799260000 accident car stand O.S.FORD authorized service centre jodhpur


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