2017 Lincoln MKZ, Ford Edge And Fusion Recalled Over Torque Converter Issues

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Ford Motor Company is recalling certain units of the 2017 Lincoln MKZ, Ford Fusion and Edge over an issue with the torque converter that could cause the vehicles to lose the ability to be driven.

The defect: the torque converter weld studs may have been inadequately welded.

The hazards: if the torque converter weld struts fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

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Affected vehicles: certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles with 2.0L gasoline engines and six-speed automatic transmissions.

Number of vehicles affected: 5,215 (United States figure).

The fix: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall is expected to begin August 14, 2017.

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Owners should:

  • Ford owners who wish to know if their vehicle is included in this Ford Fusion and Ford Edge recall can visit http://owner.ford.com and click on Safety Recalls at the bottom of the page. There, they can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.
  • Lincoln owners who wish to know if their vehicle is included in this Lincoln MKZ recall can visit http://owner.lincoln.com and click on Safety Recalls at the bottom of the page. There, they can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.

Owners may also contact Ford or Lincoln customer service or the National Highway Traffic Safety Administration (NHTSA) using the information below.

Contacts:

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  • Ford Customer Service: 1-866-436-7332
  • Lincoln Customer Service: 1-800-521-4140
  • Ford Recall Number: 17S03
  • NHTSA Campaign Number: 17V052000
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov

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Written by Alex Luft

Ford Authority founder with a passion for global automotive business strategy.

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