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Ford Recalls Nearly 100,000 Vehicles Over Seat Hardware Issues

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Ford Motor Company is recalling four models over an issue with seat hardware that increase the risk of injury in the event of a crash.

The defect: improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors.

The hazards: the improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.

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Affected vehicles:

  • 2014 Ford F-150
  • 2014 Ford E-350
  • 2014-2015 Ford Escape
  • 2015 Lincoln MKC

Number of vehicles affected: 94,605 (United States figure).

The fix: Ford or Lincoln will notify owners, and dealers will replace the affected bolts free of charge. The recall is expected to begin August 28, 2017.

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Owners should:

  • Ford owners who wish to know if their vehicle is included in this Ford recall can visit http://owner.ford.com and click on Safety Recalls at the bottom of the page. There, they can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.
  • Lincoln owners who wish to know if their vehicle is included in this Lincoln recall can visit http://owner.lincoln.com and click on Safety Recalls at the bottom of the page. There, they can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.

Owners may also contact Ford or Lincoln customer service or the National Highway Traffic Safety Administration (NHTSA) using the information below.

Contacts:

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  • Ford Customer Service: 1-866-436-7332
  • Lincoln Customer Service: 1-800-521-4140
  • Ford Recall Number: 17S17
  • NHTSA Campaign Number: 17V472000
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov

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Written by Alex Luft

Ford Authority founder with a passion for global automotive business strategy.

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