Ford Motor Company is recalling certain units of the Lincoln Continental over a door latch concern.
The defect: certain vehicles may have an intermittently functioning door latch motor due to the buildup of silicon contamination. As a result, the door latch may not fully engage.
The hazards: the condition could increase the potential for the door to open while driving, increasing the risk of injury.
Ford is not aware of any reports of accidents or injuries resulting from this Lincoln Continental recall.
Components: doors and latches.
Affected vehicles: 2017, 2018 and 2019 Lincoln Continental built at Ford Motor Company’s Flat Rock Assembly Plant between November 30th, 2015 and November 14th, 2018.
Number of vehicles affected: 27,000 units in the United States and federalized territories and approximately 1,200 in Canada.
The fix: dealers will remove and replace the door latch assemblies in all four doors of the affected vehicles.
Owners should: owners who wish to know if their vehicle is included in this Lincoln Continental recall can visit http://owner.lincoln.com and click on Safety Recalls at the bottom of the page. There, customers can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.
Contacts:
- Lincoln Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 19S03
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: unknown
Comments
It’s amazing how one little thing can sneak up on engineering. The DOT latches have been around for over fifty years, nearly fool proof and just a dab of silicon grease can make it fail.
Good Morning, I have a 2017 continental. Driver door always ajar , battery constantly draining. OK no problem change the latch. The car has been at the dealer for a month since FORD doesn’t seem to have the door mechanism to send to the dealer. My family has had lincolns for over fifty years, own a bit of stock in ford, and I have been waiting for them to come back w a good looking car after many years of just ugly looking vehicles. Finally they make a comeback and they seem to be dropping the ball yet again. Come on guys don’t make me buy a lexus after all these years!!
Same issue here. Recall issued in February but still no repair available. The car is not driveable since the battery just drains down all the way when it is parked. It is just sitting at the dealership with no fix in sight.
Tony, had same problem a few years ago, The automatic locks (of all things) were draining the battery.
My wife has a 2017 Continental with the door latch issue. Fortunately it happened while parked at home. Called purchasing dealer several times and left messages. No callbacks. Finally talked to a human and was told to drive it there. Are you kidding?? Hour and a half away. What?? Then she was told that a tow truck would come and pick her and the car up and be driven 1 1/2 hours to pick up a loaner at the dealership. Then she would of course have to drive home. Beyond disbelief . There is a Lincoln dealer 30 minutes away but they said sorry, no loaner available. This is our 5th and possibly last Lincoln. I hardly think Lexus would put us through this .
Numbers of car in our fleet having that same issue with no resolution from the Ford or any dealership here in Maryland & Virginia. We been advice from the dealership that it’s months back up order since from last three months. Fleet is parked and can’t be driven. We will not invest in to any Ford cars as we are losing money on daily bases!!!
I had the same problem! I drove 15 hours home to see my dying father… in the driveway of my sisters house the battery drains- door all unlock and can’t even keep they to stay closed! ( I was thinking what if this happened at a rest stop in the middle of nowhere on my drive home). They towed the car to dealership (after I had to crawl inside to tie all the doors together with a rope. The dealership said the motherboard failed and they replaced it along with a new battery. Prior to this the trunk would randomly open. Now my rear passenger door won’t open. I’ve had a Land Rover and a Passat with 200,000 plus miles and not a single issue . And the Lincoln has 30,000 miles and always an issue!