Ford has issued a recall on the 2013-2016 Ford Fusion over an issue with the transmission shifter cable.
The defect: Ford says that on some vehicles, the bushing that attaches the shifter cable may degrade and detach from the transmission, allowing the transmission to be in a shift state other than what the shifter lever shows. The issue could lead to vehicles rolling away if the parking brake isn’t applied.
The hazards: if the bushing fails, the driver would be unaware that the vehicle wasn’t in the park, and it could roll away, leading to serious injury, property damage, or death.
Components: transmission shifter cable bushings.
Affected vehicles: 2013-2016 Ford Fusion with the 2.5L engine built at the Ford Flat Rock Assembly Plant between April 12th, 2013 and February 29th, 2016, and at the Ford Hermosillo Assembly Plant between February 9th, 2012 and April 4th, 2016.
The number of affected vehicles: 259,182 units. The Fusion has been discontinued in the U.S.
The Fix: Ford has no fix for the issue at the time of this writing, though one is in development.
Owners should: Ford recommends that owners contact customer service and apply the parking brake until the recall fix is applied to their vehicle.
Contacts:
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 19S16
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 19V362000
Comments
This re-call part is broken on my car RIGHT NOW!!!!
NO DEALRSHIP WILL FIX IT BECAUSE THEY CAN NOT GET ANY PARTS UNTIL FORD RELEASES THE PARTS IN THE 4TH QUARTER. ANF IF I TAKE IT TO ANTHER PLACE TO TRY TO GET IT FIX, ITS A SLIM CHANCE THAT I WILL EVEN GET REIBURSMENT BACK!!!
I just had the same problem. Will the Ford Dealership give a loaner car until problem is fixed?
Mine has been broken for 3 weeks now leaving me with no car and no way to work and Ford is doing anything to compensate the problem it’s starting to get ridiculous!!!!! My car is undriveable
I am having this issue right NOW. I contacted Ford and they will be able to fix it at NO CHARGE. They do not give any loaner cars but they do have a courtesy car that will take you to your destination until your car is fix. You can fix the problem yourself underneath the hood but it’s only temporary. Look it up on YouTube. You need someone with you to change the gears in the driver seat and under the hood.
Ford is a joke. My recalled part broke while I was driving down the road and I almost crashed and killed myself due to this recalled part. They recall form says that the car is safe to drive and that was a LIE!! Now my car is undrivable and stuck at a non Ford Dealership and Ford will not pay for towing to get it to a certified Ford dealership to fix what is their problem!!
I just fixed the 2013 for fusion. All you have to do is get a shifter cable bushing and put it in. It was a very easy fix. I got the parts from Oreilly. There was a recall on it. I just you tubed it to find out which ones I needed. They are orange. I Reilly couldn’t look up which one I needed for some reason.
You can buy a shifter cable bushing kit at O’reilly. The people behind the counter couldn’t find which one I needed for some reason, but it is the kit with the orange bushings. You need the Dunman shifter cable bushing repair kit. I just looked up a you tube video telling me how to put it in the linkage then connect it. It was a pretty easy fix and I don’t even know much about vehicles so it should be easy for you to do yourself. That is pretty ridiculous they aren’t trying to help you. It seems like they are just trying to milk the money. Hope this helps.
Does this issue cause any other transmission type issues? Just curious what the car does when this issue isn’t addressed.
I have a 2020 Ford Fusion and had to have transmission replaced in April 2023. Didn’t get car back till late May 2023. September 2023 started car and put in drive and car moved forward and then threw it’s self into what gear showed as park and it automatically applied the emergency brake and started flashing dashboard light of System Malfunction Error. Car would not start and when I manually released emergency brake car began rolling even with gear showing it was in park. Had to have car towed to dealer again and now they are saying is that is is the Shifter cable bushing and they replaced. The lawsuit/recall needs to now extend the years for the Fusion model.