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Ford Extended Warranty On Fiesta And Focus Coming Soon

Ford announced earlier this month that it would be extending the warranty on the DPS6 transmission used in certain Ford Focus and Ford Fiesta cars. Notifications for owners of the Ford extended warranty on the cars hasn’t gone out yet, but the automaker has now offered an update on its timing. Ford extended warranty notifications will start to go out after Labor Day.

The notifications will tell hundreds of thousands of Ford Fiesta and Focus owners that they can get clutch repairs for the dual-clutch DPS6 transmissions and cost reimbursement if they paid for repairs out of pocket. The notifications come about three weeks after Ford first made its announcement public. All field service actions start with notifications to dealers so they can prepare says Ford spokesman T.R. Reid.

After dealers are notified, letters to customers follow. Ford extended warranty notifications go out after the automaker downloads VINs, cross-references, and validates them with owner names and addresses. Reid said that depending on the number of vehicles involved, that process can take weeks. Reid says that letters would be sent “right after Labor Day” and would go out to more than 600,000 customers in the U.S. and Canada who might be covered by the Ford extended warranty on the clutch.

Some of the people reached by letter might also still need the software update for the transmission control module as well according to Reid. The Detroit Free Press has stated that owners of impacted vehicles have been getting conflicting information from Ford dealers with some dealers denying warranty coverage and reimbursement. The publication also notes that some Ford Fiesta and Focus owners have reached out to say their vehicles work “great” after having the service performed.

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Source: Free Press

Shane is a car guy with a fondness for Mustangs and off-roading.

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Comments

  1. Patrick Neary

    I purchased a new, 2019, Ford Fiesta SE Sedan, back on July 20th, 2019. So far, this car has performed admirably! Yes, I have the DUAL CLUTCH automatic transmission! Overall gas mileage is 36.7 mpg! It’s mainly driven to and from work. I have about 3,450 miles on it. For the money, it’s been a good car,…so far! I did take out an extended warranty, too!!!

    Reply
  2. Marye Hatman

    How do I go about having my 2015 Ford Focus repaired, under the extended clutch warranty?
    It has been shuddering, stalling out and now the transmission light came on, I was getting onto the interstate, had to turn on my flashers because car would not accelerate. Very scary as this was morning, going to work busy traffic.

    Reply
  3. Karen Boone

    How do I go about having my 2015 Ford Focus repaired, under the extended clutch warranty?
    It has been shuddering, stalling out and now the transmission light came on, I was getting onto the Highway and the harzards popped on. The car would not accelerate and I had to get to the next Exit. It was very scary this was morning in busy traffic.

    Reply

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