Ford has been facing class-action lawsuits over the transmissions used in certain model year Ford Fiesta and Ford Focus cars. Along with class action suits, some senators have been calling for a federal investigation into Ford and the transmission issues. Ford has now announced that it is extending the Focus and Fiesta transmission warranty on about 560,000 cars in the U.S. and Canada to cover issues related to the dual-clutch DPS6 transmission.
The extended Focus and Fiesta transmission warranty covers 2014 through 2016 model year Focus cars that were built before November 5th, 2015. The warranty coverage is also extended to the 2014 and 2015 Fiesta cars built before October 15th, 2014.
Coverage in the Focus and Fiesta transmission warranty covers the clutch to seven years or 100,000 miles. The warranty on the transmission control computer goes out to ten years or 150,000 miles. Customers who paid for clutch repairs out of their pockets will be reimbursed.
Ford is also giving owners of older Focus and Fiesta cars another chance to get a free transmission software update. The extended warranty combined with other actions that Ford has taken means that all Focus and Fiesta cars built before the second half of 2015 will get an extended warranty. Ford says that cars built after those dates mentioned above already have fixes applied.
Ford has been clear that the warranty extension isn’t related to the ongoing lawsuit. Before the warranty extension, the cars had a 5-year, 60,000-mile transmission warranty. Ford previously fixed clutch seals on older models but realized later that after those repairs, the customers were still unhappy. Ford continues to deny that it was aware of any transmission issues before putting the cars on sale. Some reports have alleged that Ford knowingly sold cars with defective transmissions.
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Source: MarketWatch
Comments
Have a 2012 Ford Focus had extended warranty on clutch 7yrs or 100,000 miles it was under in miles but I still had to pay for it to be fixed the guy at the Ford place tiry his best to get it over but they won’t if it was under mileage shouldn’t they have fixed it cause it is doing it again after I paid for it to be fixed
I have a 2014 Ford Focus that has been in the shop for two months. Waiting for a tcm it has finally come in and was replaced. That didn’t fix the problem. Now I’m told I need a new transmission. The quote I got was 7000.00 dollars for a rem trans . I checked and the average cost is 3500. For the same work. In view of the fact ford has had issues with this model year. Is the dealer out of line.
I have exactly the issue about your problem
And the dealer told me the same thing just like you after I waited for a month for the ECM they told me that it was not the problem.
And just like what they told you that the tranny is the problem.
Dealer quote me $6000 to get fix .
Is the tranny really the problem or the ECM fix the issue but the dealer just want to make some cash out of us ?????
I have a 2011 Ford Fiesta … I bought it in 2019 and within weeks was experiencing transmission slips and grinding. Ford replaced it free of charge in March 2020 per the lawsuit and recall. It is now 2022 and failing again but Ford says I am out of warranty. Any suggestions?
I have a 2015 Focus that has had bad clutches in it since i bought it they have been changed once but have gone out again. I was told by the dealer i need new clutches for $2,100 because the warranty just ran out two months ago.
I need a copy of the warranty do you know where I can get one. thx
My 2016 Ford Focus is in the shop waiting for repairs my warranty would not pay because it is a problem with the clutch not the transmission what course of action should i take.
DOES ANYONE HAVE ANY SUGGESTIONS ABOUT HOW TO GET BACK SOME OF THE MONEY I LOST BY OWNING A 2013 FORD FOCUS. NEW ENGINE AND NOW NEEDS A NEW TRANSMISSION. THE LAWSUIT IS A JOKE!
I have a 2013 Ford Focus, it has transmission issue, I took to Ford Service center in Hutto TX, they were asking one year time to fix it, the vehicle was in the service center for 4.5 months, then they said it is fixed I paid the cost, but still it has the same issue.
I took it the vehicle to them again, they replaced the battery negative cable charged me $722, but nothing changed.
I took the vehicle to Ford Georgetown TX, they were not willing to take this vehicle becasue they knew the transmission issue is a challeging one.
I will take back to Ford Hutto, I also been in contact with Ford Customer service satisifactory specialist, I don’t know what happens, I am about to pass the tenth year.
I have the same problem with my Ford Focus 2014. It left my daughter stranded in the middle of the road. We didn’t know what had happened to the car. We got a recall letter 3 days after then we took it to the Ford dealer Peacock in Winter Park to get a complete diagnostic to see what was the problem. We had to pay for a new battery and a new clutch(1,026)One week later the dealer finished the job I got a call back saying that the car wouldn’t move and needed a new transmission (6,000)in addition to what they had done. I was in shock!!