Stupid things happen at auto dealerships all the time. Sometimes it feels like they’re trying to take us for more money than repairs cost, other times they’re slapping thousands of dollars onto sticker prices for cars enthusiasts want to purchase. One guy purchased a new Mustang from Loveland Ford in Colorado and decided to have them install a supercharger. The owner of the supercharged Mustang GT says after the supercharger was installed, the mechanic’s apprentice and his friend took the car out “to see what it would do.”
The owner says that the mechanic’s apprentice totaled out the supercharged Mustang GT with only 266 miles on the odometer. The Mustang owner does say that the management of the dealership reached out to him to apologize and acknowledged the situation could’ve been handled better. The owner, Mark Grage, wrote on Facebook that he felt like the apology was sincere and that the dealership said changes were being made so this situation didn’t happen again.
The dealership offered to pay for the car and any aftermarket parts that had been added, which we assumed to mean the supercharger. Grage also reportedly purchased another Mustang from the same dealership. He says that there had been some reports that he got a free car out of the deal, but that is untrue. He paid for the Shelby and the dealership apparently only paid for the aftermarket parts and took care of the loan on the car they had totaled out. He does say that the dealership reimbursed him for the service contract and gap insurance he had paid for.
Reports indicate that the dealership did fire the technician who crashed the car and that the technician was cited for careless driving by police after the accident. The dealership also maintains that the customer walked out of the store with more money than he had invested in the car and bought a 2016 Shelby Mustang from them. People are coming down on two sides of this issue.
Some are saying that the dealership went above and beyond to make the owner whole and that the guy should quit whining. Others are saying that the dealership handled everything wrong. We’d certainly be mad if someone crashed our Mustang on a joyride. Colorado has been getting hit hard with snow especially in the Loveland area, we’d wager lots of supercharged horsepower and the summer tires on what appears to be a Performance Pack 2 Mustang added up to a bad day all around. Check out this supercharged Mustang GT with 1,000 horsepower, but don’t total it out.
Subscribe to Ford Authority for more Mustang news and around-the-clock Ford news coverage.
Source: Facebook
Comments
the mustang did a good job
He bought a new Mustang … he should have been given a new car, not a used car. As for the service techs, being fired should be the least of their worries.