Here’s How Ford Focus And Ford Fiesta Owners Can Get Lawsuit Reimbursement

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Earlier this month, we mentioned that the judge had finally approved the Ford DPS6 transmission lawsuit settlement that could see some owners of impacted Ford Fiesta and Focus vehicles receiving buybacks worth up to $22,000. We didn’t know at the time how owners of affected vehicles could go about filing a claim. A website has now turned up from Capstone Law that outlines everything owners need to know to get reimbursement from the Ford lawsuit.

The class-action lawsuit settlement covers consumers nationwide who purchased or leased a 2011 through 2016 Ford Fiesta or the 2012 through 2016 Ford Focus. The vehicles must have included the dual-clutch transmission known as the PowerShift. Cash payments under the settlement for owners who had three or more service visits for the transmission can receive $200 starting with the third visit, another $275 for the fourth visit, up to a cumulative $2325 for eight visits.

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Owners with three or more service visits where they received a software update, including updates to the transmission control module, can receive $50 starting with the third visit and another $50 for each additional visit with a maximum of $600. Those who had transmission repair refused by a Ford dealer can get a one-time payment of $20 if they attest to those facts.

The claim that many owners will want is the buyback relief, assuming that they qualify under their state’s lemon law or if they had for service visits for transmission hardware repairs within five years or 60,000 miles. Buybacks are ranging from $15,000-$22,000. To receive a buyback consumers have to follow the directions here. The website outlining all the requirements and including links for more information is in the source link below.

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Source: FordPowershiftLawsuit

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Written by Shane McGlaun

Shane is a car guy with a fondness for Mustangs and off-roading.

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17 Comments

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  1. I’ve seen many stories about this transmission problem but in none of them has there been a
    mention of whether Ford built the transmission, or, were the transmissions obtained from an
    outside supplier? If they came from a supplier, will the supplier be on the hook to pay any
    part of the settlement?

  2. Ford knew from the very beginning that these transmissions were faulty and they continued to sell these cars and never notified buyers of the problem. I have had a 14 and have a 16 now. Bottom line: it can’t be fixed, therefore I have no choice but to sue Ford, I can’t sell this car, I can’t trade without taking a huge loss, so suing is my only option. I am with another lawsuit, not this one, where I am hopeful that the settlement will be much better as we have already submitted our documents and stories and they will be heard by the courts.

    • I hear ya there, I bought my 2012 FF and ive had so many issues. Its left me stranded and alone 14 times. Transmission/clutch and when you said IT CANT BE FIXED, AND FORD KNEW ALL ALONG THAT THEY WERE FAULTY. BUT UNFORTUNATELY WE GOT STUCK WITH THEM. I HOPE THE JUDGE REALITY OF IT ALL. THEY (FORD) NEEDS TO SIT UP AND TAKE THE BLAME ITS CALLED ACCOUNTABILITY! THERE IDIOTS FOR THINKING THEY COULD GET AWAY WITH IT. FORD SOLD MILLIONS, NOW THEY WILL HAVE TO PAY BACK. PERIOD. I HOPE THIS JUDGE MAKES THIS RIGHT AND THINKS IF HE HAD ONE OR HIS DAUGHTER OR MOTHER HOW WOULD THEY FEEL IF THIS HAPPENED TO THEM. IT SUCKS THE CAR IS UNRELIABLE AND UNSAFE. IM SURPRISED NO ONE HAS BEEN INJURED (WELL NOT THAT I KNOW OF)

  3. Ford has exchanged their Neglance, into a sales ploy . Same as in the begining, lies, denying the issue, playcation to just cause frustration.

    Ford milked its customers going into this product, then the court mills the victim on the law suit.

    Ford has a reputation, FIX. OR. REPAIR DAILY. AN ON THIS VEHICLE FORD HAS LIVED UP TO JUST THAT!!!

    2014 FOCUS OWNER

  4. I’m still making payments on my Ford Focus 2013. When the recall first out they sent me a card about the transmission settlement and I called the number it that was written on the card. It was my understanding that if you call you are automatically included in the settlement. I’ve had mine in the shop six times and. It is still shifting terribly. The last two times they claim they have to put it on a machine to check it and if it doesn’t show that certain number they don’t work on it. That doesn’t even make sense. When your car is not shifting right you know it’s not right, if you are a transmission mechanic unless you are just pushing a customer out the door so they want have to work on should know the transmission isn’t doing right plus I told them how the computer came on and read it was updating but it never did update and they didn’t do anything about that either. I am so disappointed in Ford Motors and I’m 72 years old and still have a car payment, I want my money back so I can get me another vehicle. Please help me

  5. I have a Ford focus biggest mistake of all should have never bought this car nothing but a headache takes it to the mechanic at Ford they said nothing wrong with it

    • I totally understand what your saying. Ita so sad to see all these people including myself struggling to make it through this. We have waited long enough. This is redicklous. FORD needs to be accountable and pay us all back one by one. PERIOD. Mr. FORD himsepf would be rolling in his grave if he only knew! My car has broke down on me 15 times. And my CD/RADIO, PASSANGER WINDOW, CRUISE CONTROL AND MY HORN. I have had to pay for other parts that have broke because of the FAULTY parts (transmission/clutch. Anyway hopefully soon we get paid back and or reimbursement and be able to move on without Ford ruining our lives.

    • I bought a Ford Focus 2013 SE hatchback an having these issues twice already.. It’s been at the dealership more than I have driven it but I still have to pay that payment every month an tow bill twice.. I’m probably gonna lose my job this time because I have no way to get to work an I called the dealership they still haven’t go to my vehicle an it’s going on 3 weeks last time was over a month.. This is so sad that I have to have it in the shop 3 times before I can do anything it’s so overwhelming to be a single mother that been done like this last time it acted up I almost got hit by a car I’m just over it Ford you should be ashamed..

  6. I bought my focus for my son it is a 2013 he has been nothing but a headache ,,,in the shop 3 times with transmission issues.it has been but a lemon hope I can get so kind of compensation…

  7. I have a 2013 Focus
    Nothing but problems.
    Since I brought the car .
    I been back to the dealer more times.
    Than I have been to the dealer.
    With my 2000 Taurs Se I had for 15 years.

  8. I have 2014 Ford Focus I purchased from Carvana Sept 2019. It was leaking some type of fluid but I was told it was air conditioning. As I wanted to check transmission I learned you have to take tire off. Will be taking it to the shop tomorrow.

  9. Anyone who bought one should be able to have it bought back by Ford. Mine is a 2012 and I’m scared to drive it a long distance because of all this. Im limited income so if something g doea happen im just stuck with a car I CANT use. They knew the cars qeredefective when they sold it. They sold vurnerable people lemons. I just want my money back and the monies I’ve paid to the finance company. Why are some left out in the cold. Its not fair. I want all the money ive paid back!! I’M SCARED OF THIS CAR!! ILL NEVEE PURCHACE ANOTHER FORD. They lies to get rid of them so they’lL lie again.

  10. I purchased a used 2012 ford focus from a dealership in 2020, as a not told of the transmission defects, no wonder it was a good price with low miles. I and when I have tranny issues who is responsible, I no that used cars are as is, but this is a serious defect that the seller knew about and did not inform me. What should I do. Bought three weeks ago and am financing 3000 dollars and put 3000 down . can I take it back and demand a different make and model, this is in the state of idaho Boise.

  11. All of you were let down by the Ford Motor Company. If they knew the units were bad, and they knew, they should have informed people and then fixed them. I purchased their Taurus SHO AWD unit in 2015 and experienced some quality control issues also. This is not the same Ford Motor Company that I purchased my first Explorer from back in 1995. I hope all of you get the full payout for your vehicles and more for your inconvenience. I hope that the Ford Motor Company learns from this and just make a better car.

    Contact the Better Business Bureau’s Autoline. They should be able to help you with this three-week “lemon” issue.

  12. We also purchased a 2012 ford focus. It was a leased with 24k miles on it. It drove really nice and looked brand new (purchased it in 2013). Within one year of owning this car the transmission started acting up. We took it to the dealer we purchased it from and they replaced the clutches and fluid. But with in a3 months the transmission started acting up again. And they replaced clutches again. They did that 3 times while we were under extended wty and the extended factory warranty. But right before running out of both warranties the transmission started having problems. But this time they said they would not fix it because there were no codes from the computer. All they had to do is drive it. Oh and by the way before I ran out of our warranties I did take a test drive with the service manager at Champion Ford here in Owensboro. He told me at that time that Ford built a transmission that couldn’t be fixed. I was flabbergasted to hear that from a dealership service manager. Only to find out it was true. I’m mad at Ford for knowling putting out cars with defective, unrepairable transmissions. And I’m mad that the dealer who openly sold us a defective car. But there was one glimmer of hope. We did speak to a transmission shop owner not working for ford. He knew all about the problem. He said that the computers that control the transmission can be reset and the shuttering and other signs of problems go away. Not forever, but possible 5-6 months. To have this happen he said to find a straight road with no traffic ,from a stopped position put the gas pedal to the floor and keep it there till the transmission shifts through all the gears. Let me tell you what an adrenaline rush, but a little scarry ’cause you go from zero to 80 mph real fast. But it really works I’ve done it 2 times in the last 8 months. What happens is the trans computer learns to malfunction all over again and then you have to reset the computers. That’s probably what the dealer does but they charge Ford Factory for replacing the clutches.
    Well we received our card about the class action suit against Ford for various rebates to a buy out of your car. We’ll see how that goes.

  13. I just would like to say ford is a rip off, I have a 2017 fiesta se at times it seem like my transmission has stop no pressure from the accelerator for several second and also my radio stop working so I purchase another one just alike I call the ford dealer where I brought the car and ask can I have the code to my new radio they transfer me around and around for 30 min only to tell me that they can not give me the code and I have to bring it in for them to fix it alone with $125.00 it’s my car and I should be allow to work on what I paid/or paying for I will NEVER buy a ford again as long as I live.

  14. I just bought a 2012 Ford Focus SEL used and it’s now in the shop getting the transmission and clutch replace and it’s costing me $3,600 this is ridiculous they should have let us know that there Transmissions were no good instead we get all these commercials about how awesome this car is. What a joke be nice if I can get my money back

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