Ford Motor Company is recalling select units of the 2016-2020 Lincoln Nautilus and MKX with 16-way power seats over an issue with the seats’ wiring harness.
The defect: affected vehicles may have insufficient clearance between the driver and/or front passenger seat wiring harness and the seat cushion pan, which could cause wiring harness abrasion.
The hazards: if certain wires in the seat wiring harness are damaged through contact with the seat cushion frame, the airbag system may not perform as intended in some circumstances, increasing the risk of injuries.
Ford is not aware of any reports of accident or injury related to this condition.
Components: power seat wiring harnesses and seat cushion frames.
Affected vehicles: 2016-2020 Lincoln MKX and Nautilus vehicles with 16-way power seats built at the Ford Oakville Assembly Plant from November 11th, 2014 to January 24th, 2020.
Amount of vehicles affected: 24,584 models, located in the following regions:
- 19,299 units in the U.S. and federal territories
- 4,262 units in Canada
- 1,023 units in Mexico
The fix: dealers will install flocking tape on the exposed edge of the 16-way seat cushion frames, inspect the wire harness, and repair or replace as needed.
Owners should: contact their local Lincoln dealer.
- Lincoln Customer Service: 1-800-521-4140
- FoMoCo Recall Number: 20S37
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov