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Ford Authority

Over 700K Ford And Lincoln Vehicles Recalled Over Rear Camera Issue

Ford Motor Company is recalling a large selection of 2020 model year Ford vehicles over a safety compliance issue regarding the rearview camera.

The defect: insufficient voltage due to a defect in the circuit board internal to the camera may cause intermittent issues with image distortion and blank displays.

The hazards: safety concerns are minimal. This is a compliance recall to ensure the rearview camera system is operating in a way that is compliant with current Federal Motor Vehicle Safety Standards.

Ford Motor Company is not aware of any reports of accident or injury related to this condition.

Components: rearview camera assembly.

Affected vehicles:

2020 Ford F-250 Super Duty Lariat with Sport Package and Tremor Package

Number of vehicles affected: 701,114 total vehicles across the following regions:

  • 620,246 vehicles in the U.S and federal territories
  • 76,566 in Canada
  • 4,302 in Mexico

The fix: dealers will remove and replace the defective rear camera unit.

Owners should: wait for a Ford recall notice to arrive by mail, and contact their local Ford or Lincoln dealer with any questions. Recall notifications should begin arriving on November 7th, 2020.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • Lincoln Customer Service: 1-800-521-4140
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov

Other details:

  • NHTSA campaign number: to be determined
  • Ford recall number: 20C19

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Comments

  1. Robert O'Connell

    I have a 2020 Lincoln Aviator with the rear camera issue but I did not see it listed on
    your recall list .
    Please advise your comments
    Thank you

    Reply
  2. Dave Mathers

    The good news? The problem only happens when backing up!! LOL

    Reply
  3. JOHN MAJDALANI

    701,114 vehicles recalled on top of previous recalls? this company’s quality control reminds me of the transmission problems they had during the seventies.

    Reply
  4. Randy

    I’ve complained repeatedly to the dealership about it.. I have a 2020 F-150 and the problem is interment glad they finally issued a recall notice on it.

    Reply
  5. Sh

    They are aware of accidents, I reported mine!! Is Ford now covering up accidents they are responsible for??? Looks like it to me! I’m thinking an attorney and massive lawsuit is in order!

    Reply
    1. George S

      Lawsuit? Only the lawyers might make money if allowed to go to court. Consumers, maybe a free oil change.

      Reply
  6. john mccourt

    I have a 2011 ford explorer limited. /while backing out of my garage the other day my rear camera had a momentary glitch, went out came back on minus the guide lines. what can I do. Camera still works.

    Reply
  7. Robert Genzel

    I have a 2016 F250 Super Duty with a back up camera problem. It’s more prevalent when raining, but is now happening ore often in dry weather. Not sure what the deal is with it. Any suggestions?

    Reply

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