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2013-2017 Ford Explorer Recalled Over Safety Issue With Rear Suspension

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Ford Motor Company is recalling select 2013-2017 Ford Explorer vehicles over an issue with the outboard section of the rear suspension toe link that could result in an injury or a crash.

The defect: affected models that were sold or registered in areas of North America and Canada where corrosion is common have experienced a fracture of the outboard section of the rear suspension toe link after completion of a prior safety recall repair.

The hazards: if a rear toe link is fractured, steering control is significantly diminished, increasing the risk of a crash.

Ford Motor Company is aware of 13 reports of accidents and six reports of injuries related to this condition.

Components: rear suspension toe link.

Affected vehicles: 2013-2017 Ford Explorer vehicles built at the Ford Chicago Assembly Plant from September 4th, 2012, to January 25th, 2017.

Number of vehicles affected: 375,200 vehicles, with:

  • 350,000 vehicles in the U.S.
  • 25,200 vehicles in Canada

The fix: dealers will complete a torque inspection of the cross-axis ball joint and replace it as necessary.

Owners should: wait for recall notice to arrive by mail, and contact their local Ford dealer with any questions.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 20S62
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov

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Ed owns a 1986 Ford Taurus LX, and he routinely daydreams about buying another one, a fantasy that may someday become a reality.

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Comment

  1. Paul Leal

    I just lived this very issue, and Ford will not acknowledge the recall applies in my case!! stating that the VIN hasn’t been attributed to the failure, meanwhile my wife and I almost went over a bridge last Friday!

    Reply

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