Ford Motor Company is recalling select 2013-2017 Ford Explorer vehicles over an issue with the outboard section of the rear suspension toe link that could result in an injury or a crash.
The defect: affected models that were sold or registered in areas of North America and Canada where corrosion is common have experienced a fracture of the outboard section of the rear suspension toe link after completion of a prior safety recall repair.
The hazards: if a rear toe link is fractured, steering control is significantly diminished, increasing the risk of a crash.
Ford Motor Company is aware of 13 reports of accidents and six reports of injuries related to this condition.
Components: rear suspension toe link.
Affected vehicles: 2013-2017 Ford Explorer vehicles built at the Ford Chicago Assembly Plant from September 4th, 2012, to January 25th, 2017.
Number of vehicles affected: 375,200 vehicles, with:
- 350,000 vehicles in the U.S.
- 25,200 vehicles in Canada
The fix: dealers will complete a torque inspection of the cross-axis ball joint and replace it as necessary.
Owners should: wait for recall notice to arrive by mail, and contact their local Ford dealer with any questions.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 20S62
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov