Ford Motor Company is recalling select 2020 Ford Explorer and 2020 Lincoln Aviator vehicles over an issue with the driveshaft that could result in unintended vehicle movement, loss of power, fuels leaks and/or fire.
The defect: affected models are equipped with an incorrectly welded driveshaft.
The hazards: if a defective driveshaft fractures along the weld seam, it may lose the mechanical connection between the transfer case and the rear axle, which could cause unintended vehicle movement and/or a loss of motive power. Defective driveshafts may also deform from the driveline and potentially contact the fuel tank, increasing the risk of a fuel leak and/or a fire.
Ford Motor Company is not aware of any accidents, injuries or fires related to this condition.
Affected vehicles: 2020 Ford Explorer and 2020 Lincoln Aviator vehicles built at the Ford Chicago Assembly plant from August 24th, 2019 to September 30th, 2019.
Number of vehicles affected: 12,298 vehicles (combined figure for Ford Explorer and Lincoln Aviator), with:
- 10,905 units in the U.S. and federal territories
- 1,291 units in Canada
- 102 units in Mexico
The fix: dealers will inspect the driveshaft label and replace the driveshaft as needed.
Owners should: wait for recall notice to arrive by mail, and contact their local Lincoln dealer with any questions.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 20S65
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov