Ford Motor Company is recalling select units of the 2020-2021 Ford Explorer and Lincoln Aviator over an issue with motor mount fasteners that may result in a loss of power.
The defect: affected models are equipped with motor mount fasteners that may become loose over time.
The hazards: the affected vehicles could lose power while driving, increasing the risk of a crash.
Ford Motor Company is not aware of any reports of accident or injury related to this condition.
Components: motor mount fasteners.
Affected vehicles:
- 2020-2021 Ford Explorer vehicles built at the Ford Chicago Assembly Plant from July 28th, 2020, to July 30th, 2020.
- 2020-2021 Lincoln Aviator vehicles built at the Ford Chicago Assembly Plant from July 28th, 2020, to July 30th, 2020.
- Both vehicles ride on the same Ford CD6 platform.
Number of vehicles affected: 1,472 vehicles (Explorer and Aviator combined) with:
- 1,405 vehicles in the U.S. and federal territories
- 65 in Canada
- 2 in Mexico
- All figures include Ford Explorer and Lincoln Aviator
The fix: dealers will replace the right-hand motor mount fasteners.
Owners should: wait for recall notice to arrive by mail, and contact their local Ford or Lincoln dealer with any questions.
Contacts:
- Ford Customer Service: 1-866-436-7332
- FoMoCo Reference Number: 20S72
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
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Comments
I mean really Ford this is ridiculous unacceptable especially with the prices you charging
FORD has so much riding on these. They are nice cars but there’s no way I’d get one. The EXPLORER is the most popular police car so I certainly hope the effect of FORDs incompetence for law enforcement is minimal.
FFS, Ford, get it together!
Make sure you’re blaming the right people…
FORD builds them. Who else can you blame?
Ford does build them you are correct, but they dont make all the parts. Most often these recalls are due to faulty parts provided by a part supplier with substandard or faulty manufacturing process.
During assembly there is no way the engine mounts are not torqued correctly, the computer system doesn’t allow it.
This is a part failure on one side of the engine only.
No different than the last big recall on Rear View Backup Cameras. The part failure was Magna who builds the Rear View Camera, they got a huge order of faulty circuit boards from China and that caused camera failures for Ford, GM, and FCA. But people were quick to blame the OEM.
I’m very surprised you are unaware of all of the aspects of a company.
Very true and acknowledged. But FORD is to blame since they use crappy vendors. The customer doesn’t give a darn which vendors are used just so long as it works and not having to take the vehicle in for recall work constantly. If there is a problem vendor, then it’s FORD’s responsibility to correct it to appease the customer and not play the “it’s not my fault” game.
I can’t recall who coined the wonderful and accurate slogan of the quality goes in before the name goes on but FORD doesn’t seem to live by that hence all of these problems.
The Ford Explorer and Lincoln Aviator are 2 of the nicest SUV’s on the market, but man I wouldn’t buy 1 they can’t catch a brake. Jim Farley get off the track and get a handle of these vehicles including 2021 F150, Bronco, Bronco Sport, and Mustang Mach E. Not only is the company models Reputation are on the line, customers spend way to much money for vehicles and lives could be lost
Your online trolling probably doesn’t pay enough to buy nice or new vehicles anyway.
I’m sure that they were going to use 2020 to fix all the problems it’s just that obviously, there was a lot going on this year and the Explorer and Aviator were not Ford’s first priority. I hope with the new CEO they can pull their crap together.
2021 ford explorer not even a week old with 300 miles in the shop for a know when braking and turning quick right. Jury’s still out on what’s wrong. If this truck shuts down and costs me my life my wife will own this company.