Ford Motor Company is recalling select units of the 2020 Ford Explorer Police Interceptor Utility and Lincoln Aviator over an issue with contaminated windshield washer fluid.
The defect: affected models are equipped with contaminated windshield washer fluid that does not comply with Federal Motor Vehicle Safety Standards.
The hazards: the affected vehicles could have contaminated washer fluid in their reservoirs, which could damage components that came into contact with the fluid, including exterior bodywork.
Ford Motor Company is not aware of any reports of accident or injury related to this condition.
Components: windshield wiper fluid.
- 2020 Ford Explorer Police Interceptor Utility vehicles built at the Ford Chicago Assembly Plant from May 26th, 2020, to May 30th, 2020.
- 2020 Lincoln Aviator vehicles built at the Ford Chicago Assembly Plant from May 28th, 2020, to June 2nd, 2020.
- Both vehicles ride on the same Ford CD6 platform.
Number of vehicles affected: 286 vehicles (combined Explorer and Aviator combined) with:
- 283 vehicles in the U.S.
- 3 in Canada
The fix: dealers will flush out the washer system, replace the windshield washer fluid, washer bottle neck, washer pump assembly, fluid level sensor, and front and rear wiper blades. Additionally, dealers will inspect and repair paint and exterior components, if needed.
Owners should: wait for recall notice to arrive by mail, and contact their local Ford or Lincoln dealer with any questions.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Reference Number: 21C01
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov