Ford Motor Company is recalling select 2020-2021 Ford F-Series vehicles over an issue with front windshields that are inadequately bonded to the body, which may increase the risk of vehicle occupant injury.
The defect: front windshields are inadequately bonded to the vehicle body structure.
The hazards: If the windshield is not properly bonded to the body, in the event of a crash, the windshield may not adequately stay in place, which may increase the risk of occupant injury.
Ford Motor Company is not aware of any accidents or injuries related to this condition.
Components: windshield.
Affected vehicles: 2021 Ford F-150 models produced at the Ford Dearborn Truck Plant from October 27th, 2020, to February 3rd, 2021 and 2020-21 Ford Super Duty vehicles built at the Ford Kentucky Truck Plant from October 13th, 2020, to January 23rd, 2021.
Number of vehicles affected: 87,350 vehicles with:
- 79,017 vehicles in the U.S. and federal territories
- 6,986 in Canada
- 1,347 in Mexico
The fix: Dealers will remove and reinstall the windshield using standard service procedures.
Owners should: wait for communications from Ford, which will begin the week of April 6.
Contacts:
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 20S73
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
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Comments
Wow !! Another “Quality Control” issue causing another recall !!
Ford may have changed suppliers and if so why would they. If it isn’t broke don’t fix it.But it sound more like a precaution .☺
How is it that a company like Ford that has been around for 118 years is getting the most A1 level of things wrong. They invented the assembly line!!! Henry Ford is rolling in his grave.
FFS Ford, first Explorer, then the “baby got back” shaking bootie on the Bronco Sport, and now this. As a decades-long Ford loyalist, I gotta say, you’re making it harder and harder for us. Get your $hit together!
How can something so stupid happen?
Expensive too!!!!
I like for Jim Farley all above and below him to be removed from the company. What was the reason for stock piling all these vehicles on empty lots months before shipping them to dealerships? The Explorer, Aviator, Bronco Sport, now a 2nd recall on the F150. Am waiting for a recall on the Mustang Mach E the future of Ford Quality don’t look bright
The way things are going it would not surprise me that the MME will be recalled because regular car batteries were installed. Love Ford vehicles but it is getting harder to keep going back every few years and buying a new one
This is clearly a supplier issue since it affected 2 separate plants and product lines. Very doubtful they changed suppliers as a new supplier has to go through a big process to prove their product meets quality specs. Most likely something happened at the supplier (or a second/third/fourth tier supplier) to cause a bad batch of sealant. And Ford will be making them pay for this.
The supplier may pay for the sealant and fix, but who’s going to pay for Ford’s (further) tarnished image and consequently lost sales? Farley has his work cut out for him. He has taken decisive action, but the results won’t be seen all at once. It’s like going on a diet. You aren’t going to see any results on day two, but over time you will. I say bravo to him for putting the corporate spotlight on fixing QC.
just found out my 2021F 250 super duty with 1200 miles needs windshield replaced. what else is wrong with the damn thing. can I get my money back? the only way to solve the problem is spelled C H E V Y !