Ford Authority

Ford Issues Stop-Sale On Its Home Electric Vehicle Chargers


Home electric vehicle chargers are a lucrative accessory for automakers and a convenient method of charging for EV owners. However, those looking for a Ford-branded electric vehicle charger will have to wait a while to purchase one, because the automaker has issued a stop-sale on its connected wall box, which it began selling along with the 2021 Ford Mustang Mach-E.

The stop-sale on the wall box, which retails for $799, began back on February 24th after Ford discovered that the accessory wasn’t working properly. In the meantime, the automaker is directing its dealers to instruct customers to go to third-party sellers to purchase off-brand chargers. As of right now, it’s unclear how long the stop-sale will last.

Ford’s 48-amp wall box charger is capable of adding up to 28 miles of range per hour of charging time. However, customers are still able to charge their Ford Mustang Mach-E using a standard 120-volt outlet and the supplied charging cord, though that only adds around three miles of range per hour of charging, or a 240-volt outlet, which is capable of adding up to 21 miles-per-hour.

Luckily for customers, both of those charging options will work just fine, and there are numerous aftermarket options available as well for those that desire a faster charging speed. Additionally, customers can charge at Electrify America and other third-party charging stations. Most Mach-E buyers receive either five free charges at Electrify America stations or even up to five years of free charging access, depending on their geographic location.

Regardless, those seeking Ford-branded home electric vehicle chargers will have to find an alternative method of adding range to their Mach-E until the problem with the wall box can be corrected.

We’ll have more on the Mach-E very soon, so be sure and subscribe to Ford Authority for more Mustang Mach-E news and ongoing Ford news coverage.


Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. Mike says..

    Can’t anyone get it right out of the box, the first time. On the one hand, very impressed that Ford continues to publicly announce their foibles and undertake to fix them in a timely fashion. We all know and remember the cheaters in the industry. I wonder who will benefit more from the Ford/VW alliance going forward. My gut says it will benefit VW more than it will help Ford…. hope I am wrong on this one though. Just sayin….

  2. Bill Howland

    I was always skeptical of that ‘super dinky’ ’50 ampere’ charging cord to the car…. Since the Mustang can take 48 amperes, possibly there were some overheating issues…

    As Mike said ” I thought FORD had an engineering dept staffed with real people”?


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