Ford Motor Company is recalling select 2013-2021 Ford Transit Connect models due to issues related to the shifter cable bushing.
The defect: in affected vehicles, the bushing that attaches the shifter cable to the transmission may degrade or detach.
The hazards: A damaged or missing bushing could prevent the shifter from moving the transmission to the intended gear position. This could allow the driver to move the gear shift lever to park, turn the vehicle off, and exit the vehicle with no instrument panel warning message or warning chime indicating the vehicle is not secured in park.
Ford is not aware of any reports of accidents or injuries related to this condition.
Components: shifter cable bushing.
Affected vehicles: select 2013-2021 Ford Transit Connect models equipped with Ford’s 2.5L Duratec I-4 engine and 6F35 transmission.
Number of vehicles affected: 204,709 vehicles with:
- 192,080 vehicles in the U.S. and federal territories
- 12,629 in Canada
The fix: Dealers will replace the under-hood shifter bushing and add a protective cap over the shifter cable bushing.
Owners should: wait for communications from Ford, which will begin the week of June 28th. The Ford reference number for this recall is 21S24.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 20S73
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov