Ford Motor Company is recalling select 2016-2019 Ford Explorer models due to issues related to the roof rail covers.
The defect: in affected vehicles, the roof rail covers may become detached from the vehicle while driving, creating a hazard for others on the road.
The hazards: the roof rails could come detached from the vehicle while it is moving, which could then strike vehicles traveling behind or create a hazard if other vehicles drive over them.
Ford is not aware of any reports of accidents or injuries related to this condition.
Components: roof rail covers.
Affected vehicles: 2016-2019 Ford Explorer series vehicles equipped with Base and XLT trims, as well as Police Interceptor and Explorer Sport models with roof rail covers, painted in Silver, Black, or Absolute Black.
Number of vehicles affected: 661,162 vehicles with:
- 620,483 vehicles in the U.S. and federal territories
- 36,419 in Canada
- 4,260 in Mexico
The fix: Dealers will secure the roof rails with plastic push pins.
Owners should: wait for communications from Ford, which will begin the week of June 28th. The Ford reference number for this recall is 21S22.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 20S73
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov