Ford Authority

2021 Ford F-150 Recalled Over Damaged Steering Gears

Ford Motor Company is recalling select 2021 Ford F-150 models due to steering gears that could be damaged internally.

The defect: in affected vehicles, the steering gear could have cracked ball nut retainers.

The hazards: broken steering gear ball nut retainers can allow the balls in the ball nut assembly to displace and wedge, which can get worse as the steering wheel is used. Damaged steering gears could result in difficulty steering or the inability to rotate the steering wheel while driving.

Ford is not aware of any reports of accidents or injuries related to this condition.

Components: steering gear ball nut retainers.

Affected vehicles: select 2021 Ford F-150 models produced between October 29th, 2020, and May 20th, 2021.

Number of vehicles affected: 220 vehicles.

The fix: dealers will remove and replace the steering gear.

Owners should: wait for communications from Ford in the form of owner notification letters, which were mailed this week. The Ford reference number for this recall is 21S28.


  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 20S73
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website:

We’ll have the latest on all Ford and Lincoln recalls as they’re issued, so be sure and subscribe to Ford Authority for more Ford recall news, Ford F-Series news, Ford F-150 news, and ongoing Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. crabbymilton

    FORD may as well partner with the lemon growers association. Both do basically the same thing.

  2. NateO

    Hey Crab I think they are doing a good job at identifying potential issues before they make a problem. Even choosing good suppliers does rule out all issues. Unfortunately suppliers don’t always identify a defective part till they are already installed on cars and sold. Thanks Ford for taking care of it this time. Its the things that get swept under the rug and show up later that bother me. I own an Auto repair shop.

  3. crabbymilton

    Well it’s these many little things that are adding up for FORD. Blame suppliers all you want but the customer will get mad at FORD first because something that should work doesn’t. Chances are they made some sort of changes without testing the parts enough. in other words, leave it the way it is unless it’s ready for production Good heavens, if they can’t even make sure steering gears are right beforehand, what makes anyone think that the new EV F150 won’t turn into oatmeal when someone pulls an AIRSTREAM up hill?

    1. Ryan

      It’s 220 trucks, it’s not a big deal

    2. Larry F

      “Chances are they made some sort of changes without testing the parts enough. in other words, leave it the way it is unless it’s ready for production Good heavens,”

      Your logic nor rationale sounds applicable if only 220 units are affected. A glitch at the vendor’s manufacturing/production process something may very well have changed, but certainly not necessarily intentional. Sounds like the imperfections simply were not caught and rejected,

  4. Jukka Häyrinen

    I saw a new looking F-150 Raptor today here in the remote east Finnish town of 50 k ppl.. :- O Rode behind it on my Yamaha R1 ’04.

  5. Joe Cundiff

    I’m loving this FORD debate, both sides are right, push forward as quickly as possible to maintain integrity for product but consumer gets it in the end.

  6. Mark

    Mine broke today while driving. DO NOT DRIVE UNTIL IT IS FIXED. SCARY!!!!!
    The Ford dealers are unaware of the recall I have found out. 390 miles on my F150 and it is down. TERRIBLE start to my new truck experience.

  7. Mark

    Adding to my post below. Still waiting on the part to be delivered so that the repair can be made.
    Ford keeps delaying the delivery of the part to repair the truck.
    Ford and the dealer DID NOT notify me of the recall. So thankful that we did not get injured or hurt anyone else when the gear broke. I have called Ford Customer Service and asked for help to resolve this issue.

    1. Darren

      Would love an update Mark. My truck has been off the road for over a week now because of this recall, and Ford Canada has not and apparently cannot give me an ETA. In the meantime, I am driving an EcoSport as a loaner car……

      Terrible start to my truck buying experience. 3 recalls in the first 6 months of ownership.


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