Ford Motor Company is recalling select 2021 Ford F-150 models due to steering gears that could be damaged internally.
The defect: in affected vehicles, the steering gear could have cracked ball nut retainers.
The hazards: broken steering gear ball nut retainers can allow the balls in the ball nut assembly to displace and wedge, which can get worse as the steering wheel is used. Damaged steering gears could result in difficulty steering or the inability to rotate the steering wheel while driving.
Ford is not aware of any reports of accidents or injuries related to this condition.
Components: steering gear ball nut retainers.
Affected vehicles: select 2021 Ford F-150 models produced between October 29th, 2020, and May 20th, 2021.
Number of vehicles affected: 220 vehicles.
The fix: dealers will remove and replace the steering gear.
Owners should: wait for communications from Ford in the form of owner notification letters, which were mailed this week. The Ford reference number for this recall is 21S28.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 20S73
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
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