Ford Authority

Ford Rear Camera Recall Subject Of New NHTSA Investigation

Back in October of 2020, Ford issued a recall for a wide selection of models over a rear camera issue regarding insufficient voltage in the camera’s internal circuit board that could cause the cameras to work intermittently or not at all. This problem affected over 700,000 Ford and Lincoln vehicles, requiring the replacement of the camera to resolve it. However, the National Highway Traffic Safety Administration (NHTSA) hasn’t been satisfied with the way this Ford rear camera recall has been handled and is now investigating the manner, according to Automotive News.

The NHTSA says that it wants to “investigate both the timeliness and scope of Ford’s rearview camera recall and Ford’s compliance with reporting requirements” in its document outlining the purpose of the query. A Ford spokesperson told Automotive News that the automaker will cooperate with the investigation.

According to the NHTSA, Ford was aware of warranty claims regarding the rear camera problem as early as February of 2020, and the issue was brought to the attention of Ford’s Critical Concerns Review Group (CCRG) on May 12th, 2020, but the automaker did not issue a recall until September. The NHTSA became aware of a number of malfunctioning cameras on a handful of Ford Escape models last July, at which point it contacted Ford and met with the automaker.

“On July 7th, 2020, NHTSA’s Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions,” the document reads. “ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15th, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24th, 2020 meeting, ODI and NHTSA’s Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.”

The Ford rear camera recall affects select 2020 Ford Explorer, Ford F-150, Ford Mustang, Ford Transit, Ford Super Duty, Ford Expedition, Ford Escape, Lincoln Corsair, Ford Ranger, Ford Edge, Lincoln MKX, and Lincoln Nautilus models.

We’ll have more on this and all of Ford’s recalls as it happens, so be sure and subscribe to Ford Authority for more Ford recall news and around-the-clock Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. Richard Paterson

    I have a 2013 Ford Edge Limited.
    One day I went out to my car and when I turned it on I saw my radio was doing an update. After the update was complete I drove to work only to notice when I tried to back into my parking space that the image was upside down. I thought how strange… I turned off the vehicle and then started it again only to notice now when I put vehicle in reverse the image is now black, until it displays a warning to see the dealer…. well, the dealer gave me every excuse in the book not to touch the system…. now I have no rear view camera on my vehicle… what should I do??? I know this is a widespread issue…

  2. Joe Davis

    My 2013 Edge- very puree when and if it works, Dealer said it needs to be replaced -For around $600.00 ,not going to happen.


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