2020-2021 Ford Explorer, Lincoln Aviator Recalled Over Rear Camera Issue

Ford Motor Company is recalling select 2020-2021 Ford Explorer and Lincoln Aviator models due to a defective rear camera issue.

The defect: in affected vehicles, the 360-degree camera video outputs may fail, causing the vehicle’s infotainment screen to turn blue. The problem stems from an unused general-purpose output pin on the digital camera that was left open, which makes it susceptible to water damage. Restarting the vehicle may temporarily fix the problem.

The hazards: video output failure can lead to a non-functional rear-view camera, which can increase the risk of a crash.

Ford is not aware of any accidents or injuries related to this issue.

Components: digital camera output pin.

Affected vehicles: select Ford Explorer models built between October 19^th, 2018, and September 5^th, 2021, September 14^th, 2020, through September 7^th, 2021, and September 9^th, 2019, through September 8^th, 2021, as well as select Lincoln Aviator models produced between October 19^th, 2018, and September 2^nd, 2021, September 14^th, 2020, through August 25^th, 2021, and September 7^th, 2019, through September 8^th, 2021.

Number of vehicles affected: 228,000 vehicles.

The fix: dealers will update the image processing module software.

Owners should: wait for communications from Ford, which will begin on October 7^th, 2021. The Ford reference number for this recall is 21S44.

Contacts:

• Ford Customer Service: 1-866-436-7332
• FoMoCo Recall Number: 21S31
• NHTSA Toll-Free: 1-888-327-4236
• NHTSA (TTY): 1-800-424-9153
• NHTSA Website: www.safecar.gov

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