The defect: in affected vehicles, the glass panel of the panoramic sunroof may not be properly attached.
The hazards: in affected vehicles, the glass portion of the panoramic sunroof could become loose and separate from the vehicle.
Ford is not aware of any accidents or injuries related to this issue.
Components: panoramic sunroof glass.
Number of vehicles affected: 13,544 vehicles.
The fix: dealers will clean and install additional adhesive to the panoramic roof glass.
Owners should: wait for communications from Ford. The Ford reference number for this recall is 21S42. This recall additionally impacts Mustang Mach-E units sent to Europe. Owners in that region should contact the appropriate agency responsible for automotive safety and recalls if they have any questions or concerns.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 21S42
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov