In recent months, Lincoln, as a brand, hasn’t fared terribly well in terms of initial quality or reliability studies. Last fall, the automaker ranked last in Consumer Reports’ annual reliability study and followed that up with a below-average score in J.D. Power’s 2021 Initial Quality Study (IQS). Regardless, it isn’t all bad news for the luxury automaker, as the 2021 Lincoln Corsair ranked as the second-best compact premium SUV in this year’s Initial Quality Study.
The 2021 Lincoln Corsair ceded only to the segment-leading BMW X4 in that regard and ranked ahead of the Porsche Macan. It’s an impressive ranking in one of the most heated and competitive segments in the automotive industry today, and certainly a notable achievement for the compact luxury crossover.
J.D. Power’s IQS is now in its 35th year and ranks vehicles based on the number of problems experienced per 100 units (PP100) during the first 90 days of ownership, with a lower score reflecting higher quality. This year’s survey is based on the responses of 110,827 purchasers and lessees of new 2021 model-year vehicles that answered 223 questions across nine categories.
This year’s study reveals that the presence of technology continues to be the main driver of problems in new vehicles. The most common issues in the 2021 IQS are related to Android Auto/Apple CarPlay connectivity problems and infotainment systems.
Though Lincoln ranked slightly below the industry average in the 2021 IQS, it did improve its score from 182 in 2020 to 163 in 2021. Ford also showed quite a bit of progress in this regard by ranking right at the market average in this year’s study, a big improvement from its below-average ranking last year. Much of this can be attributed to new CEO Jim Farley’s commitment to reduce warranty costs and hold suppliers accountable for issues, moves that appear to be paying off in a big way thus far.