Ford Motor Company is recalling two 2021 Ford Escape hybrid units in Canada over a high-voltage battery failure issue. This comes after Ford conducted a similar recall in the U.S. for the same issue.
The defect: in the affected vehicle, the high voltage battery may shut down, causing the electric motor and engine to turn off.
The hazards: if the high-voltage battery shuts down, there could be a loss of power to the wheels, which could increase the risk of a crash.
Ford is not aware of any accidents or injuries related to this issue.
Components: high-voltage battery pack.
Affected vehicles: 2021 Ford Escape Hybrid.
Number of vehicles affected: two vehicles.
The fix: a dealer will replace the high-voltage battery.
Owners should: wait for communications from Ford. The Ford reference number for this recall is 21S48.
- Ford Customer Service: 1-800-565-3673
- FoMoCo Recall Number: 21S48
- Transport Canada Toll-Free: 1-866-995-9737
- Transport Canada (TTY): 1-888-675-6863
- Transport Canada Website: tc.canada.ca/en