As Ford Authority reported in November, Lincoln didn’t fare so well in Consumer Reports’ latest reliability survey, finishing dead last among all eligible automakers with a score of 18 on a 100-point scale. It was the second year in a row Lincoln found itself looking up from the bottom in that regard, in fact. Now, a new Consumer Reports survey also reveals that the 2020 Lincoln Aviator owners are having issues with its power equipment and accessories, too.
Consumer Reports considers the following features to be classified as part of a vehicle’s power equipment and accessories – cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB port, alarm or security system, remote engine start, heated or cooled seats, and heated steering wheel.
Power equipment and accessories is one of just 17 specific trouble spots that Consumer Reports looked at in this recent survey, which also includes data regarding both minor and major engine problems, engine cooling, minor and major transmission issues, the drive system, fuel system/emissions, electrical system, climate system, suspension/steering, brakes, exhaust system, paint/trim. body integrity, body hardware, and in-car electronics. The study examined vehicles that are between one and three years old, highlighting the most troublesome models in the order of severity.
In that regard, a total of 10.1 percent of CR members reported having problems with the 2020 Aviator’s power equipment and accessories. Of those aforementioned features, owners of the luxury crossover reported having trouble with its keyless entry systems, the electric door lock switch not working, and various warning lights illuminating for no particular reason.
We’ll have more on the Aviator soon, so be sure and subscribe to Ford Authority for more Lincoln news, Lincoln Aviator news, and around-the-clock Ford news coverage.
Comments
The car is just a lemon plain and simple along with its platform sibling the EXPLORER.
Having owned several Ford and Lincoln products. I respectfully disagree with your assessment. Your statement seems to be toward Ford and your dislike for their products. I think the issue is consumer report who appear to have these same issues with Ford as you do. if you owned a Lincoln SUV and had issues. Please share. My 2021 Explorer is fantastic inside and out including all of it’s technology and power train. I’ve owned several brands of vehicles other than Fords and could fill this page with issues I’ve had. The real problem is the ever changing number of computers and electronics used in the current new vehicles My then new 2015 Chrysler 200S had multiple transmission issues. My current new Chrysler 300C Hemi had it’s infotainment system fail leaving it parked at the dealership for 30 days waiting for parts while I drove a loaner. My previous vehicle, 2018 Ford Escape awd Titanium never had an issue. My wife’s Edge Sport had never had an issue. My company 2021 Explorer has been fault free. So please let me know which newer Explorer based vehicle you purchased from Ford you call a lemon. My only disappointment with Ford is the dropping of their sedans. That’s why I drive a new Chrysler 300C. Bring back the sedans with luxury and power and I’ll trade my 300C tomorrow.
Look at all of the recalls that the AVIATIOR and EXPLORER have had on this forum. Look at the transmission and driveshaft issues on the F150 and TRANSIT. I truly hope that FORD has or will correct them and yes bring sedans back. I love my ‘21 NISSAN ALTIMA. FORD lost me after the sedans were dropped.
I have seen more issues with Toyota not honoring its warrenty than any other brand. Multiple folks I work with and my neighbor has stopped being those vehicles.
I have owned 6 Ford trucks, one focus, one edge, 2 mercury villagers, 2 escapes including one as a hybrid, one MKZ hybrid and recently just bought a lincoln navigator. I can attest that this article is as much bunk as I have ever seen, consumer products is a hack of a magazine that only grades foreign cars as best. My suggestion is do your homework and try them yourself. Don’t listen to hacks on the internet, thank god I can think for myself. Otherwise I would just be one more sheeple believing this garbage.
So I guess the people who truly had problems with FORD products didn’t do their homework? This includes commercial vehicles and police vehicles too. Most people don’t like getting jerked around.
I own a 2020 Aviator and it’s trash. It was great until about a year after ownership. The overhead control panel fell out of the ceiling while driving on the interstate. The rear lift gate became inoperable on three separate occasions (they replaced the motor twice and most recently replaced the shocks). The transmission started to slip and it took three trips to the dealership before finally saying it needed a new drive shaft (at 20k miles). The infotainment system is glitchy and there’s a software issue causing the backup camera to randomly display a blue screen. Ford issued a recall (1 of 11) but it didn’t work and they still haven’t figured out the issue. Two weeks ago the entire infotainment system went black while driving. Lincoln corporate has been useless as well and refuses to replace this lemon. My wife and I have only owned Toyota’s previously and never had a single problem with any of them. I have a 2013 Tacoma with 190,000 miles and it still hasn’t needed a single repair. Should have known better than to buy a Ford product.
My wife’s Aviator has been flawless, just as my F-350 is and every other Ford I have owned. CR has always detested Ford/Lincoln. Remember these are the same idiots that once rated the Mazda Navajo as much better than average and the Ford Explorer as much worse than average when they were identical vehicles off the same line. CR is an absurd joke.
We’ve owned our 2020 Lincoln Aviator Reserve II since December of 2018 and have had absolutely zero problems with it or any of its power equipment options. We ordered just about every option available on it and love it. One of the best Ford products we ever purchased or leased. We have purchased or leased over 40 Ford, Lincoln, or Jaguar vehicles since the 1980’s. We never rely on Consumer Reports articles info since many times its loaded with bogus claims.
Then why did they have to delay delivering them because they had so many problems? Glad that you like yours and others who bought this and the EXPLORER.
That’s one thing FoMoCo doesn’t do well………..vehicle launches. Ford has struggled through just about every launch over the past 7-8 years. But at least they recognize their “launch snafus” and hold the vehicles so any issues can be sorted out & corrected before delivering them to their dealers.
The new Bronco launch has been a disaster with the molded in color hard top roofs……..latest example. Roof supplier Webasto struggles to build a quality hard top roof. Many people still waiting for their new 4×4 “heaps”! What a great truck though!
BTW I took delivery of our Aviator in December 2019 not 2018.
So will it take them another 7-8 year to straighten themselves out? Once again, make sure it’s right before they approve it for production. Using too many unproven components just to rush it out the door only serves to p.o. stalwart customers. Better yet if it works, just leave it the way it is.
2022 Aviator here, owned for 3 months not a single issue thus far. I own a dealership (used) and have a lot of experience with cars. Quality thus far has been great. Lincoln dealer experience was lack luster.
Thinking about next purchase being a Lincoln Aviator or Audi Q7. Thanks for the insight on Lincoln issues. Will compare very closely, including feedback from other drivers now with 2022 models. Really like the looks/styling of both vehicles, but want reliability & quality in the one chosen.
I just bought an Audi Q5 2022 model two months ago. The rear tailgate remote no longer closes the tailgate, only opens it. I hear a whirring sound from the rear door but it won’t close unless I go to the button on the door itself. So small quirks showing up there, too. Also note Audi does not offer remote start (which is very helpful in cold northeast where I live). We did prefer the Q5 sportback looks over the Corsair, the comparable 5-seater model, but I thought the Corsair had a nicer ride.
I was going to leased a Aviator but now I dont think so to many problems are coming up with it.. I am a ford worker retire now I worked 41 years there I been retired 16 years now.
Ordered my 2022 Aviator on December 20 2021 and have been getting notifications that the production date has been bumped up to the week of January 31. I also now hear that the 2023 Aviator will start production in May 2022. Not sure I like that after a month or so of getting my 2022 car the new 2023 model will be released.
This is my 5th Lincoln and 1st Aviator. Leased a 2020 offered at a good deal, and now I suspect why…This car has been a constant PITA with all the various problems I have had. I really do like Lincoln (as shown by having 5 of them back to back) but this one has been so bad that I am considering defecting to another brand. I can barely keep count of the number of issues I have had and they are compounded by supply chain issues and delays on getting parts to fix it. Each time I have had to take it in the wait to get an appointment and a loaner has been weeks! and each time they have it they keep it for at least 2 weeks, once 3.5 weeks. Since I leased it (12/20) it has spent the equivalent of 2.5 months in the shop.
And some of the issues are random, so of course the dealer can’t seem to replicate them in order to address them. Everything from minor glitches like the display screen not changing from day to night while in Auto mode, to having 7 warning lights go off back to back while driving down the interstate (one of which said to keep the speed under 35 MPH!). The seat memory constantly moves the seat to the closest position to the steering wheel and folds the back of the seat forward and down as much as it can. The back display monitor and reverse brake assist claims it isn’t working about 25% of the time, the AC has gone out 3 times, the automatic windows don’t work, the bluetooth connection sometimes doesn’t work (so much for using any phone as a key…) the doors will unlock themselves sometimes, and on and on and on….
So trust me when I say this is not a bunch of people being complainers, there are serious problems with these early production vehicles. It’s a shame because when everything works like it should, I really do like the car, so I hope the later production models have improved the quality.
The worst SUV I have bought. In 2 years 9 times to the dealer for engine problems. There’s NO way I would buy another Aviator. Mine is 2020. Just ask San Juan Lilncoln.