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Ford Authority

Ford Is Pissed About 2022 Ford F-150 Lightning Dealer Markups

The very first wave of 2022 Ford F-150 Lightning order conversion invitations went out just yesterday, but as Ford Authority reported earlier this week, it seems that not all of the 200,000 or so reservation holders will be able to order a 2022 model, due to production constraints. And even before the very first order invitations were emailed to customers, many were surprised by some pretty substantial dealer markups on the forthcoming all-electric pickup. While this is nothing new in the automotive world, it appears that Ford isn’t very happy about it, according to a dealer memo seen by Ford Authority from Andrew Frick, Ford’s vice president of sales, U.S. and Canada.

“It has come to my attention that a limited number of dealerships are interacting with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation,” Frick said in the memo. “Examples of these negative interactions include demanding that customers who are already on the reservation list for the 22 MY F-150 Lightning make additional deposits or payments. These actions are perceived as threatening customers by withholding their opportunity to convert reservations to orders.”

Frick goes on to say that this type of behavior isn’t allowable per the automaker’s sales and service agreement with dealers, though it’s worth noting that markups aren’t part of this agreement. However. as Ford Authority previously reported, some dealers aren’t just slapping markups on 2022 Ford F-150 Lightning orders, and are taking things a bit further.

One dealer in Virginia is reportedly asking for a whopping $30,000 on top of the pickup’s MSRP for anyone that wants to be among the first 25 customers to bring home an F-150 Lightning, while others have been informed that they will have to put down an additional $5,000 deposit to secure their place in line, which will at least go toward the Lightning’s purchase price. However, those that choose to cancel their order, later on, will not get that money back, all of which is precisely the sort of behavior that Ford is trying to prevent.

We’ll have more on the F-150 Lightning soon, so be sure and subscribe to Ford Authority for the latest Ford F-Series newsFord F-150 newsF-150 Lightning news, and continuous Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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Comments

  1. Mfornetti

    Than Ford should sell direct and establish service only dealerships
    That’s the model for the future anyway

    Reply
  2. Mark L Bedel

    Agreed! Pull their franchise licenses.

    Reply
  3. Bob

    Greed never ends, especially at a car dealer!
    From management down to salesmen, the sleaze gets thicker.
    Mortimer says…SELL SELL SELL!! (Trading Places)

    Reply
  4. Greggt

    Same is being done with the Bronco, greed, greed, greed!!

    Reply
    1. Outlook214

      Exactly, Ford has rewarded this by changing Bronco allocation formulas to punish smaller dealers who were willing to sell below MSRP and reward the big ADM crooks. Ford is “pissed”? Please….. This is just them talking out of both sides of their neck.

      Reply
  5. Roger

    They should feel the same way about the Bronco. They are pushing away a lot a customers. I seen this first hand. I went and saw a Bronco for 51k. They came out saying this truck is now 66k! I ordered mine for 49. They should be pissed.

    Reply
  6. David Dickinson

    Is Ford trying to kill off the dealers to go direct? Ford can, and is, complaining but dealers need a certain level of volume to cover the expenses of their building, real estate, and other sunk costs. They can lay off commissioned sales people to deal with lesser volume but they need a minimum amount of income to keep the lights on. Is it price gouging or survival for these dealers? Just trying to see the other side of the coin and I won’t be buying a new vehicle until prices come down.

    Reply
    1. Mfornetti

      Direct is best like Tesla.
      50% of sales people do not understand the product or options and just get in the way.
      They are responsible for their own downfall.!!!!

      Reply
  7. Ken

    Ford’s invoice price is the same as it’s MSRP. The markup is there to pay the dealership and it’s employee’s. Literally no one makes money by selling your electric green vehicle unless there’s an upcharge. Maybe Ford should’ve taken care of the people who sell their vehicles and the front line for customer service. Instead they want to sell a 97K truck and make 100 dollars. Death of a business.

    Reply
    1. Mfornetti

      Ken, I would estimate that about 50% of domestic dealer sales people are stupid, lazy or both. That is not so for import dealers.
      You can spend a day on line and walk into a dealership and know 10X what the sales people know.
      I have found dealers that are very good but they are the exception. Ditto for GM and FOC dealers

      Reply
      1. David Dickinson

        I think you have hit the nail on the head. People want to go direct because the salesperson does not add any value. You ask him a question and he pulls up the same description of the vehicle you read on their website before you walked into the dealer. It is the same problem for other products and not just vehicles.

        Reply
    2. Abapper

      Their invoice is certainly not their MSRP..

      There’s not much room between them but it’s certainly not equal.

      Reply
      1. Pat McCoy

        It’s true and the more expensive the model the bigger the spread. The last 2 vehicles I bought was on the Ford Z plan that’s used by retirees. They were bought on true invoice. The difference with the Focus base model was $1200. The F150 I bought 11 yrs ago stickered at 44K and change. I drove it off for $32,200. True story.

        Reply
    3. Outlook214

      Ken,
      Invoice definitely is not the same as MSRP. Not sure if that was typo??

      Reply
  8. Jorge Costa

    In South Florida they are marking up any special edition Trucks like the Raptor or Tremor 10,000 over sticker price. This happened to me at Ford of Kendall in Miami. I think it’s price gouging and very unfair that they can away with it!!

    Reply
  9. Amo Sohi

    MSRP clearly has the word – suggested in it!! I don’t think it should be a requirement, if the dealers can add mark ups and still sell the vehicle the fair play to them (supply and demand). Obviously the people paying $5-$10k over list have the money to blow. If Ford doesn’t like the system then they should follow Mr. Musk, seems like everyone else is.

    Reply
    1. Lou

      Direct sales are prohibited by law in most states. This was done in the mid-20th century to “protect consumers” from unscrupulous manufacturers. Now the unintended consequences are that unscrupulous “independent” dealers are the ones taking advantage when they are able.

      Bottom line: It’s how a free market system works …

      Reply
  10. Raymond Ramirez

    If one orders a Ford vehicle, do they ship it to a dealer or can one pick it up.? Can one choose the dealer or does Ford decide where?

    Reply
    1. Marvin Anderson

      When I ordered my Maverick, I had to pick a dealer of my choice. Ordered in June, still waiting!

      Reply
  11. Jeffrey D. Sproul

    The dealer practice of large markups above MSRP is likely to quicken the move to direct sales. Any sympathy that one might have toward dealers not having enough new product to survive is lost especially when dealers markup is 30k.

    Reply
  12. John

    EV vehicles are the biggest F ripoff of the American People in history as we are forced into buying them when there ARE NO PLANS FOR HOW THEY WILL BE RECHARGED !!!! Remember burn NO coal, NO oil, NO natural gas and NO Nuclear !!!!!!!!!!!!!

    Reply
    1. Jeff Dowdy

      First off only someone in dire need of a basic grammar class uses more thane one “!”. Second, charging stations are being installed by the thousands. The recovery bill has set aside roughly 50-billion dollars for charging stations.

      Reply
      1. mike s.

        Jeff, don’t be so hard on John. His exclamation points are him expressing his frustration over the rediculousness of EVs. And, he’s not wrong. I have owned a Nissan Leaf and finding a charging station that is operable can be challenging. Overall, the experience was not bad but I still like the dependability of an ice. With the new battery technology, I wouldn’t hesitate to buy a new EV but their price, to me is unjustified. If the recovery bill would address both of these issues, I would be onboard. With one exception. Ford motor company is demanding customers not sell their new EV for at least one year. That dealership, I would avoid.

        Reply
      2. David Dickinson

        There are a lot of logistical problems with EVs, inside and out. Until they make batteries swappable (and easy federal regulation to pass), then the consumer is going to have steep repair bills a few years down the line. Also, if California can’t keep the lights on for a summer, how is the electrical grid going to produce juice adding millions of vehicles to it? For a practical standpoint, local developers build apartment and townhome complex with so little parking. People have to park on side streets. If people can’t charge their vehicles at their own house because they don’t have a parking spot, is the government going to install a charger in every parking spot in America? EVs and their infrastructure have a very, very long way to go.

        Reply
  13. Ivan

    The same people who complained about a $10,000 mark up on a Ford Bronco are the same people who turn around and auction their Bronco and end up selling it for $50,000 over MSRP. Is that also not greed or “price gouging”? In that case, there should be a clause to prohibit consumers from re-selling their vehicles for profit within the first 24 months of ownership.

    Reply
    1. mike s.

      I see no problem at all with people selling their vehicle or any other property for more than they paid. If you can find someone willing to give $50k more, that’s the American way. If you allow companies to tell you what to do with your property after it is no longer their property then what’s next? Do lumber yards tell you you can’t sell your house after you build it with their lumber? It’s silly and those companies should feel the wrath of the customers that put money in their pockets everyday. Ford can go to hell.

      Reply
    2. Ford500guy

      That’s what Ford tried to do with the new Gt and look how far that went! These IDIOT dealers are just cutting their own throats.. Give them enough rope and they will all hang there own DUMB ARSES! Screw all those GREEDY a$$holes.. They can all go to HELL!!

      Reply
  14. Lou

    If Ford truly disliked this practice, they would do something about it. Hence why price markups are not managed thru their contractual relationships with dealers. Another step Ford could take is to include X-Plan pricing on the model which, as I understand it, does not allow dealer markups above the X-Plan price.

    Reply
  15. Michael

    You have to know that Ford, by not allowing you to sell your Lightning before 1 year, are stopping the dealers from selling a Lightning, repurchasing it, then selling it used at 10, 20 30 thousand dollars over MSRP, to get around Ford stopping them from selling it new over MSRP.

    Reply
    1. mike s.

      Ford dealerships are not in the business of selling, repurchasing, and then selling again. I have no doubts that has happened but stopping dealerships from selling above MSRP is also wrong. The dealership owns that vehicle and they can sell it for whatever price they want. Just like when a customer buys from a dealership, Ford should have no say on when and for how much the customer can resell it. It will turn people against Ford, including me, but to put restrictions on customers or dealerships after they purchase a vehicle should not be allowed. I certainly hope this is contested in court, lawyers win again.

      Reply
      1. Daniel Hoffman

        So it’s right to pre- order a vehicle for x dollars then when you go to pick it up the dealer can add whatever? That’s not right

        Reply
  16. Dave Mathers

    Back when I was a dealer moves like this resulted in SERIOUS restrictions to allocation.

    Reply
  17. Geri Keith

    Dealer told me their first Lightning sold for $140,000 Canadian!

    Reply

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