Ford Motor Company is recalling select 2021-2022 Ford Edge crossovers over a software issue that can cause the rearview camera to display a blank or distorted image.
The defect: in affected vehicles, the rearview camera can display a blank or distorted image when the vehicle is in reverse.
The hazards: a malfunctioning rearview camera that fails to present a clear image of what is behind the vehicle to the driver increases the risk of a crash.
Ford is not aware of any reports of accidents or injuries related to this condition.
Components: rearview camera system.
Affected vehicles: select 2021-2022 Ford Edge models built at the Ford Oakville Assembly Plant between August 14th, 2020, and February 7th, 2021.
Number of vehicles affected: 78,376
The fix: a software update will be issued at dealers or sent over-the-air to affected vehicles, free of charge.
Owners should: wait for communications from Ford, which will begin on April 25th, 2022. The Ford reference number for this recall is 22S14.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 22S14
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
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