Ford Motor Company is recalling select 2020-2022 Ford Explorer models due to rear axle bolt fracture issue.
The defect: in affected vehicles, the rear axle mounting bolt may fracture during vehicle acceleration.
The hazards: a fractured rear axle bolt will allow the rear axle housing to move out of position, resulting in severe noise and vibration. If the rear axle bolt breaks, driveshaft/half shafts may become disconnected, resulting in loss of transmission torque to the rear wheels which is necessary to hold the vehicle in park. If the parking brake is not applied, the loss of the primary park torque will allow the vehicle to roll in park, increase the risk of a crash or injury.
Ford is not aware of any accidents or injuries related to this issue.
Components: rear axle mounting bolt.
Affected vehicles: select 2020-2022 Ford Explorer models built at the Ford Chicago Assembly Plant between October 22nd, 2018, and April 11th, 2022.
The fix: dealers will replace the defective rear axle mounting bolts with new parts, free of charge.
Owners should: wait for communications from Ford, which will begin by the end of Q2 2022.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 22S27
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov