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2021 Ford Mustang Mach-E Recalled Over Unintended Acceleration Issue

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Ford Motor Company is recalling select 2021 Ford Mustang Mach-E all-wheel drive models over an issue with unintended acceleration, deceleration, and/or a loss of power.

The defect: in affected vehicles, the powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

The hazards: unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.

Ford is not aware of any accidents or injuries related to this issue.

Components: powertrain control module (PCM) functional safety software.

Affected vehicles: select all-wheel drive 2021 Ford Mustang Mach-E models produced between October 3rd, 2020, through May 26th, 2021, at the Cuautitlan Assembly plant.

The fix: the PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.

Owners should: wait for communications from Ford, which will begin on May 30th, 2022. The Ford reference number for this recall is 22S29.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 21S46
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Mustang Mach-E news and ongoing Ford news coverage.

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Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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Comment

  1. DC Uplink

    It happened to me!
    I was at highway speed in traffic going approximately 45mph with 2 bars configured for auto follow cruise mode.

    The car immidiately launched forward up to 70mph before I could tap the breaks and calm it down again. Within the same trip the car failed to detect a vehicle cutting me off during 30mph traffic in a merge.
    After a manual reboot of the radar (we think, but don’t have a real way of confirming this works unless ford can confirm it) by performing the sync reboot button press but instead of on the sync controls of the steering wheel you do it on the cruise side while pressing the follow cruise button.

    The cruise ring in front of the driver will disappear completely for about 15-20 seconds indicating no cruise or auto braking is functional during that time.

    Haven’t had it since that day after the reboot, but our parking sensors have started acting up now…

    Reply

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