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Ford Authority

Ford Mustang Mach-E Recall Software Fix Now Available At Dealerships

Last month, a recall was issued for the Ford Mustang Mach-E after it was discovered that the EV crossover was experiencing an issue that could cause certain examples to become immobile. The recall – which affects 48,924 of roughly 100,000 Mach-Es produced thus far, or more specifically, those built between May 27th, 2020 and May 24th, 2022 – also prompted Ford to temporarily halt deliveries of that model. At that time, Ford admitted that there was no fix for this issue, which is caused by a problem with high voltage battery connections, but said that it would have one in place by Q3. Now, it seems as if that fix has arrived a bit early, according to InsideEVs.

However, there is one catch – this update is currently only available to owners that visit their local dealership, and isn’t yet being offered over-the-air. Officially called the “Mustang Mach-E Battery Contactor Recall Fix (22S41),” this update can currently be applied by dealers, while the OTA update is expected to be ready by later this month or in August.

Those that choose to wait and update their Ford Mustang Mach-E at home will be able to do so via Ford’s Diagnostic and Repair System (FDRS). This fix is software only, with no hardware involved, and reportedly ensures that the EV crossover doesn’t “brick” itself, or stop working altogether. Overheating connectors would instead trigger a “service vehicle soon” message. This means that owners could at least drive their Mach-Es to the dealer for the update in reduced power mode, rather than having to tow the vehicle there.

Meanwhile, affected Ford Mustang Mach-E owners are expected to be notified when the fix is ready by mail, at which point it will be able to be installed over-the-air.

We’ll have more on this fix as soon as it’s available, so be sure and subscribe to Ford Authority for more Mustang Mach-E news and ongoing Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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Comments

  1. Crabbymilton

    This car is supposed to be the future of close in police squad cars? Criminals are going to like it since it will probably konk out for a lack of juice or electrical failure when going after a crook.

    Reply
    1. Will

      You are correct as long as criminals keep their tank near full the Mach E won’t catch them as their battery will overheat, and second they can’t afford to get any of them in a wreck beacuse they can’t get parts. No more spin moves on cars they are trying to catch, can’t risk the car being hurt.

      Reply
      1. Watson2

        Let’s not forget ALL car manufacturers are suffering from part shortages. And a gas vehicle will eventually run out of fuel & the criminal may not be able to afford the gas🤣

        Reply
        1. William

          You and I won’t live to see that day when oil is gone. They find new reserves all the time. They have said for years that we would all ready be out, but the tree huggers are always wrong. We have 50 years left easy at this time.

          Reply
        2. crabbymilton

          If the thing was designed right, part shortages or the china virus shouldn’t be an issue. Again, BEV’s will get better over time but they still have many years before they are to the point to overcome the uncertainty.

          Reply
      2. Crabbymilton

        Most people don’t want to wait several hours to charge a car. As it is now, you can stop at a fuel station and fuel up in less than five minutes and be on your way. The next generation of BEV’s will likely be set up where you can snap in a smaller battery to give you some added range to get you home. Yes cop cars have radios but if these BEV squad cars are chasing after someone they would want to stay in sight of the bad guys. Not saying your wrong but it’s the perception that must be overcome first. What about the overall charging infrastructure? We are not anywhere near getting that reliable.

        Reply
  2. John Coviello

    Hey guy’s, they said this was a problem with the high voltage battery connectors over heating. That is usually caused by a poor physical connection. Our question should be how can a software fix possibly fix this????? One has to wonder why there haven’t been fires due to the over heating…………..

    Reply
  3. Jim

    Worry, worry, worry. All of that gets you nowhere. If you afraid, park it until the dealer can do a fix. It’s not like GM telling Bolt owners to not drive it. I’ve never owned a perfect vehicle, including 7 Benzes, 4 BMWs, 4 Audis and a host of other cars/trucks.

    Reply
    1. Chad

      I stop and think just how far we have come and how technologically complex new automobiles are today. I was born, raised and worked with a wrench in my hand my entire life. Remember in 1986 I decided to do my own wheel bearing repack on my Ranger Supercab XLT 4×4. Man, those front automatic shift on the fly hubs came apart in a pile of flyweights, magnets, springs, and assortment parts. I had to go spend $150.00 at the local Ford Garage for a 4″ thick repair manual to put them back together! Have not touched a vehicle since. Everything INCLUDING oil changes is done at the dealership. Computers control everything and replaceable chips drive the bus. The fact remains, as Robert eluded, we will always be chasing our tails after the fact when we increase complexity.

      Reply
  4. Rebecca

    All of the Ford dealerships in and around Pensacola Florida refuse to schedule to perform the repairs on my EV even though there is a recall. I have checked several dealerships in the surrounding areas but have not had success. I would not buy from World Ford and will probably buy another Ford after this experience.

    Reply

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