Since its launch, the Ford Bronco Sport has earned its fair share of accolades, including a spot on Consumer Reports‘ most satisfying smaller SUVs and best cars for teenagers lists, a third-place finish in a recent rear seat safety study, a third-place ranking in its segment on J.D. Power’s 2022 U.S. Initial Quality Study, and the highest-ranked small SUV on that same organization’s 2022 U.S. APEAL Study. Now, the Ford Bronco Sport continues its hot streak by ranking third in its segment in J.D. Power’s nearly-released 2022 U.S. Seat Quality and Satisfaction Study.
The Ford Bronco Sport – which feature seats made by Lear Corporation – finished with a score of 7.8 problems per 100 vehicles (PP100), which was the third-fewest in the mass market compact SUV segment. The crossover ranked behind only the Subaru Forester (5 PP100) and the Kia Soul (7.1 PP100), while tying the Jeep Compass in that regard.
J.D. Power measures seat quality by the number of problems and level of satisfaction experienced per 100 vehicles (PP100) during the first 90 days of ownership, with a lower score reflecting higher quality. The 2022 U.S. Seat Quality and Satisfaction Study is based on responses from 84,165 purchasers and lessees of new model-year vehicles who were surveyed after 90 days of ownership. The study was fielded from February through May 2022. One of the most notable takeaways from this year’s study is that the chip shortage has left many with malfunctioning or missing heated seats.
“The microchip shortage continues to plague the automotive industry and we’re seeing that especially in heated seat systems,” said Ashley Edgar, senior director of global automotive supplier benchmarking and alternative mobility at J.D. Power. “Consumers are aware of the supply shortage and its effect on heated-seat options but what’s missing is clear communication from the manufacturers and dealers about when the situation will be resolved.”