Since taking the helm two years ago, Ford CEO Jim Farley has repeatedly stated that quality remains an issue at the automaker and an area where The Blue Oval needs to improve. As Ford Authority recently reported, the 2022 Consumer Reports annual reliability study highlighted this ongoing struggle, as the Ford brand slipped four spots in the survey. However, Lincoln did not fare as poorly in the survey, and in fact improved on its 2021 standing by a substantial amount.
For 2022, Lincoln ranked 10th among the 24 brands that were part of the annual survey, a 14 spot improvement. As always, Japanese brands ranked highest, with Toyota and Lexus taking first and second, respectively. BMW, Mazda, and Honda rounded out the top five spots, and based on the publication’s metrics, all five brands boast above average reliability rankings for their respective lineups. The Lincoln lineup ranked average overall, and beat out key rivals such as Buick, Genesis, Volvo, and Cadillac.
The publication said that the luxury brand’s rapid ascent in the rankings is due to improved reliability ratings for the Lincoln Corsair and Lincoln Nautilus, although it also said that the Lincoln Aviator continues to be plagued with issues. The Lincoln Aviator had been previously called out by the publication for its various problems, where it said the three-row luxury crossover suffers from problems with a number of its electronics, including its cruise control system and lighting systems.
For 2022, Consumer Reports gathered data on over 300,000 vehicles from the 2000 to 2022 model years, with some 2023 model year vehicles included as well. The survey asks members to respond to questions about 17 trouble areas on their vehicles, not limited to engine, transmission and infotainment system issues. The survey reinforces conclusions reached by J.D. Power earlier this year, which ranked Lincoln above average in its Vehicle Dependability Study and its Initial Quality Study.
We’ll have more on FoMoCo’s quality control efforts soon, so subscribe to Ford Authority for the latest Lincoln news, and for comprehensive Ford news coverage.
Comments
Mach E showed worse than average repair record. Rated 1 out of 5. Lowest rating for 2022 model, 2021 was a bit better.
I love my 2022 Lincoln Corsair Grand Touring. So far, after almost 12K miles, it is proving to be a truly great luxury vehicle.
My 2017 Lincoln has been very reliable…but then again, ALL of my Lincolns have been very reliable…unlike the recent Cadillacs I’ve had the sheer displeasure of owning.
I believe Lincoln makes a great product. I’ve had two Lexus LS 1 and 93 LS400 and two a ls460l AWD. The reliability of both lexuses was good but not great. The dealer is over 100 miles away and is very arrogant and tough to deal with. I won’t buy another Lexus product. I currently have a Cadillac SRX that I enjoy very much. One of my other complaints with both Lexus automobiles was the fact that there was no driver involvement. I read that from a lot of magazines but I didn’t believe it until I owned both of them for many many miles. They are just no fun to drive. Yes they are smooth and comfortable but there is an intangible fun to drive Factor that is just missing in both. It’s almost like they’re a subservient Japanese woman who walks 10 feet behind her husband. Maybe someone like that I don’t. I love the Great driving experience of the Cadillac SRX. Mine is an older one with the North Star V8 (2007) so I can’t speak for the newer ones. Also I really believe JD Powers much more than I believe consumer reports. I honestly believe consumer reports has a hatred towards American cars. I know at one time one of their editors used to work for Ford and I believe he was fired from his job so how unbiased would he be?
I have a 2012 mkz with 245000 miles. Ford delivered a 1st class Lincoln.
245k miles??? Wow!!
Lincoln finally builds something great and discontinues it. No 2023 MKZ or Continental. How sad!