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Ford Authority

Ford Maverick Owners Get Tumbler For Recall Repair Service

Last August, FoMoCo issued a recall for select Ford Maverick pickups over an issue with the side curtain airbags where those particular units weren’t deploying properly. To rectify this issue, Ford instructed dealers to replace those airbags with new ones that feature a revised design, but in addition to that, it seems as if some owners are also getting a little present for their troubles – a Yeti tumbler, according to a user at the Maverick Truck Club forums.

The tumbler features Maverick script and the “Built Ford Tough” logo, giving owners a pretty cool way to keep their drinks hot or cold on the go. This particular owner also received a letter that accompanied the tumbler, which reads “This Yeti tumbler, wearing its Maverick logo proudly, is our way of letting you know that we really appreciate you. Thank you for getting the recall repair done at your dealer. Keeping you and those who ride with you safe is always a top priority. We know that you may have been inconvenienced and we are truly grateful for your understanding as we took care of your repair. Enjoy this ready-to-go tumbler wherever the road ahead takes you. It’s double-wall vacuum insulated to keep your drinks the perfect temperature. Coffee and iced tea cheers, and here’s to knowing that whatever you’re into, you can Make It With Maverick.”

This nice little gesture came as a bit of a surprise to this particular owner, but it isn’t the first time Ford has provided its customers with perks. In fact, some 2021 Ford Bronco reservation holders received care packages with posters of early sixth-gen model sketches, along with various other little items here and there including Bronco die-cast models.

Additionally, early Ford Maverick Hybrid reservation/order holders were treated to free Ford Integrated Tether System (FITS) kits, which are essentially slots or receivers designed for matching mounts to slide into and hold accessories.

We’ll have more on the Maverick soon, so be sure and subscribe to Ford Authority for more Ford Maverick news and continuous Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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Comments

  1. Crabbymilton

    So they think swag items will fix it? They already spend money for sports and entertainment types to pitch their lousy products.

    Reply
    1. RWFA

      Few OEMs do anything above and beyond just fixing the flaw. This is a nice touch.

      Reply
      1. Crabbymilton

        Gee that’s gonna go a long way after spending collective hours in the waiting room for repairs that were a result of incompetence in the first place. Why not hire BOZO the clown to entertain everyone in the waiting room too.

        Reply
        1. RWFA

          Or hire you!

          Reply
          1. Crabbymilton

            I’ll do stand up. But FORD might forget to pay me.😝

            Reply
          2. The Retired Viking

            Your check was recalled.

            Reply
  2. Anonymous

    Maybe they should focus on getting vehicles in the garages and driveways of those that are waiting…some now waiting over 1.5 years.

    Reply
    1. RWFA

      Yeah because the guys responsible for organizing a cup were probably also responsible for fixing global supply chain issues. Sheeesh.

      Reply
      1. Anonymous

        It’s all about optics. Companies shouldn’t send swag to the 65,000 recalled Maverick owners that already have their vehicles when they have more than double that still waiting. The people with confirmed orders that are still waiting should also receive the Yeti tumbler as a way to thank them for their continued patience. This is related to marketing and customer retention. If they are going to spend $2M on Yeti tumblers for those 65,000 owners, they might as well go all in and spend another $4M on tumblers for the people waiting.

        Reply
    2. Mike

      I feel you! Ordered my Lariat Hybrid 11/10/21. Build dates and vin numbers came. Then rolled over to 2023-new build dates and new vin number. Build date changed 6 times. I’ve found that best source of information is simply the customer help line for Ford. Ford has not been transparent with dealers… The emails Ford Motor Company send are infrequent with nothing specific to my build. But getting a human on the phone has been helpful. Build date now 1/18, delivery in Texas hopefully by end of Feb. She mentioned that the factory in Mexico has really ramped up production-chips problem solved for these builds apparently…

      Reply
  3. Brion Wilbanks

    Ford Mavericks ? will they build mine before 2024

    Reply
    1. RICHARD KENDALL

      I have been told no. Mine was a first day order for the 2023’s. I was told it probably won’t get built…ever. I did get my 2022 last year, though. Phenomenal vehicle. But don’t get in even a fender bender. No repair shop can get parts. One guy here has had his in the shop for 9 months, waiting for parts.

      Reply
    2. Anonymous

      My friend has had a Maverick Hybrid on order for over 18 months now. When the 2023 order banks first opened, Ford reached out to him and converted his 2022 order to a 2023 order. Ford reached out to him a few days ago and informed him his 2023 order was being canceled. Additionally they told him he could reorder, however the price for the vehicle would be $9000 higher than his previous order. He said absolutely not. He did not reorder and has no intention of it. He also said Ford lost him as a customer over this whole mess.

      Reply
      1. Bosko

        Ford reached out or the dealer? I don’t think Ford reaches out directly to the customer. Sounds like the dealership is scamming him.

        Reply
        1. Anonymous

          He claims the email was from Ford directly informing him of the order cancelation and the price increase for a replacement order.

          Reply
  4. RICHARD KENDALL

    A recall that can’t be done because: the dealer doesn’t want to do it, or cannot get the parts does no good. I have been waiting for months for mine to be done… and when I call the dealer…crickets…crickets

    Reply
    1. zoomzoom870

      That’s why I had to lemon law of my 2020 Chevy Bolt EV. Was a fantastic vehicle until they crippled it with an update as a preventative measure for battery fires. Then I tried for 8 months at several different dealerships to get the warranty work actually done before giving up and getting a lawyer.

      Reply
  5. Deborah

    better than a kick in the butt….

    Reply
  6. Bill Byrne

    How about something for us waiting over 15 months on my order?? and no maverick in my driveway!!

    Reply
    1. RICHARD KENDALL

      No excuse for that. They make excuses, but that is all is is. Excuses

      Reply
  7. Barry Puckett

    What about the rest of us? I bought a $55k F-250 and a $75k F-150 and both have had multiple recalls. In fact the F-150 is in the shop now. I could have bought 5 Mavericks for what I paid for the F250 and F-150. Shame on you Ford! Chevrolet next time.

    Reply
  8. William

    I ordered my Maverick 11/21 and still I’m waiting to just get it and put it in my garage. No vin# or build date yet. I converted my 22 to a 23 order the first day it came available at 9 am that morning s I would be high on the list. Still nothing. The dealership is clueless on the issue to. “A year and 2 months Ford! Where’s my truck?”

    Reply
    1. Mike

      Call Ford’s help line. Give them your order number.

      Reply
    2. jack

      ford didnt realize it was going to sell as well as it did and and i heard they are filling stock orders for ford dealers before customer orders.of course this is just hearsay

      Reply
  9. Walter Lipp

    In August 2022 I ordered a 2022 Maverick. It was converted to a 2023 Maverick. I recieved a an email confirming the order. I have not heard anything further. How is production going? I saw on the internet that they were filling the fleet orders first. Have those orders been filled? Are they filling individual orders now?

    Reply
    1. Paul

      You’re supposed to get an update every 45 days. I have been getting updates that there are no updates.

      Reply
      1. RICHARD KENDALL

        Same here. I called Cust Service and got a snot mouth on the line.

        Reply
    2. Mike

      Fleet is done. But you are behind all the people in line who ordered in 2021…

      Reply
  10. Mike Moschetta

    Great, Ford is giving Maverick owners a tumbler due to recall inconvenience! What is Ford doing for Maverick customers who like myself have been waiting 16 MONTHS & no build date or vin# yet! How about that inconvenience!!😡

    Reply
    1. RICHARD KENDALL

      Toyota will have its new small truck out before many get there long ago ordered Mavericks. If Henry were here, butts would be scorched. Many customers will be lost , but nobody at Ford cares.

      Reply
      1. Mike

        Correct! If there were viable alternatives (and they ARE coming), I would have already switched. And have driven fords my entire life…My 1st a beater 68 Fairlane Fastback, early 80s Bronco II, Explorer, Jag (that period when Ford owned it!), and been driving a 2008 Ranger Sport I bought new, and hope to sell soon WHEN my Mav shows up!

        Reply
        1. RICHARD KENDALL

          My wife has already decided to cancel her Maverick order and get the Toyota. First, it will arrive sooner, and second, if it does get hit, she would most likely be able to get parts to fix it. Not so with the Maverick. Insurance co pays for 30 days rental car, not the 9 months it takes to get parts, and they won’t total a car just because the repair shop can’t get parts.

          Reply
  11. Bosko

    I’m not sure about that pic. I got a tumbler too but it in no way way fits in the door; it’s way too big.

    Reply
  12. thomas w hoepker

    how about a tumbler for those who are still waiting for their maverick?

    Reply
    1. RICHARD KENDALL

      How about they get the Mavericks built?

      Reply
  13. joan denney

    I ordered a 2022 maverick in April of 2022, was moved up to a 2023. I gave 500.00 dollars in August of 2022 to just order this truck and told I would be first on list to recieve the 2023. Yesterday I called the dealer and they told me they had no update on when this truck would be built! I told the dealer I would not be interested in updating to a 2024, because I probably would not live long enough to drive it very long. I am now 81 yrs old. Also wonder how many first on the order lists there are?!! Have been thinking it might be best if I just keep my good on gas 2018 fusion instead of trading it in.

    Reply
    1. Mike

      Your dealer was not being honest. All the people who ordered a 2022 model in 2021 and have been rolled into 2023 are ahead of you sorry to say…I would hold on to your fusion!

      Reply
  14. Dan

    I signed up for the 2023 model year Maverick back when ordering opened up in Sept. ‘22. No expectations of delivery until late ‘23 into mid ‘24. At that rate I’ll wait for the Toyota Stout to come out. What’s a couple more years?!

    Reply
  15. zoomzoom870

    Can’t be mad at the swag. I recently took my 2007 Subaru Impreza STI in for airbag recalls (front and side) I’ll admit it was a pain to remove the cage and harness bars to reinstall the steering wheel and factory seats (side airbags are apparently in shoulder section of the front seats)

    I’m guessing it’s just been a long time since anything fun came through the local dealership but it was fun too. See them argue over who got to work on it and play rock paper scissors to see who would get to drive it in the building..
    Me and the wife got some really nice beanies and I got a hoodie and she got a pair of gloves.

    who in Thier right mind complains about free stuff?

    Reply
  16. Richard

    The world is full of people who expect perfection from everyone other than themselves, and when they don’t get it they whine about it for everyone to hear. They want to be treated like Kings and Queens.
    Nothing in life is perfect. Crap happens.
    Ford fixed a problem and gave you a free Tumbler. How about appreciate it, and go about your oh so busy day.
    Vehicles are made with thousands upon thousands of individual parts. Just by the sheer adds, some will undoubtedly have issues.

    Reply
  17. crabbymilton

    Most of FORD’s products have been having all kinds of problems over the last several years. People spend hard earned money and then get jerked around because of lousy quality and then dealers being incompetent. I guess it’s too much to expect for FORD to build good vehicles and not treat customers like they came over to their house and pooped in the living room.

    Reply
  18. BD101

    That’s nice, wonder if they’ll decide to let people out of TCM hell any time soon. 9 months and counting with the car on their lot waiting on a recall fix and 10s of thousands still ahead of me.

    Reply
  19. James Parrella

    Hello All …It is what it is . Many ways to look at this wait . Did you ever consider that they are allowing you the time to get bored with the Maverick , which could turn out to be a blessing in disguise . When you own a car you are excited when you get it , but as time passes , not so much . You get the time to say after some cooling off , I was excited about that truck ? Hmm….Then if you are still all in , by all means Go For It . In my case I would suffer a $500 loss from my deposit to order a Maverick Top Model Hybrid . I just forgot the name Lariat . Lol . But I would save $32k .Hmm …Like other people have commented , other car makes are throwing their Iron’s in the fire to build a compact truck . You might want to jump ship if something better comes down the pike . Lastly …Please everyone !!!!! It is just a vehicle …not the end of the World !!!! Relax Enjoy life ! I hope you get your truck soon ! If not so soon RELAX Still Enjoy you Life .Smile laugh Get a Grip Children .

    Reply

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