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Ford Authority

2020-2022 Ford Explorer Recalled Over Vehicle Rollaway Risk

Ford Motor Company is recalling select 2020-2022 Ford Explorer models over a vehicle rollaway risk.

The defect: in affected vehicles, an unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

The hazards: a park system that is damaged may not shift into park, resulting in a vehicle rollaway and increasing the risk of injury or crash.

Ford is not aware of any accidents or injuries related to this issue.

Components: powertrain control module (PCM)

Affected vehicles: select 2020-2022 Ford Explorer models built at the Ford Chicago Assembly Plant between May 13th, 2019, and August 25th, 2022.

Number of vehicles affected: 3,674

The fix: dealers will inspect the park system for damage and repair as necessary, free of charge.

Owners should: wait for communications from Ford, which will begin on March 20th, 2023. The Ford reference number for this recall is 23S05.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 22S27
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.nhtsa.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Ford Explorer news and 24/7 Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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Comments

  1. Walter Thomas

    I hope customers get together and file a petition “lemon law” against Ford for making such a terrible and low quality vehicle. It is terrifying to own a Ford because you never know what might happen. To constantly have a vehicle recalled brings on so much anxiety. I have been stranded many times in a Ford. Thanks to God, my mother and father gave up their loyalty to Ford after purchasing Fords for over 40 years and have switched to other brands because they said, “ we are paying for vehicles just to fix them as we go”. “Found On Road Dead”.

    Reply
    1. Truth

      You are not lying. My 2022 custom order lasted just under 3 months before the entire electrical system went out. The dealer wouldn’t even give me a loaner while they had the car 6 months unable to fix it. Ford warrants a congressional investigation at this point. They are selling subpar products and changing configurations after the orders are placed as they cannot get their supply chain in order, As many of these vehicles are on the road, if Ford will not enforce quality metrics perhaps the government should step in and make sure the rest of the drivers on the road are safe from these rolling disappointments. By the way, the lemon law should be the last resort not the first suggestion when you bring the car in for service. Ford will also play numbers games so don’t expect to get all of your money back, you’ll get whatever they are willing to give you, not what you paid or what the law says they owe you.

      Reply
      1. RWFA

        So did you ever pursue the lemon law or are you just complaining on here?

        Reply
        1. RWFA

          I can read and fully comprehend that you never said that you used a lemon law.

          A bunch of whining about how one would get cheated and a following advisory that folks should not bring up the lemon law when they bring a car in for service says nothing about whether you pursued this remedy.

          I asked a simple question because you were not clear at all.

          Maybe you had a bad result because you can’t adequately or clearly make your point.

          Reply
  2. Lisa

    I have a 2020 ford explorer. I’ve never had any problems thankfully however this will be my 2nd recall .

    Reply
  3. F

    2020 Explorer ST. Zero issues since new.

    Reply
  4. Greg

    2021 Explorer ST zero problems. Have owned several Fords over 40 years and never been stranded because of a brake down.

    Reply
  5. Bob Dobson

    2021 Explorer ST, wind noise from factory attributed to poorly installed rear passenger door glass trim.
    Recall for software to auto deploy Parking Brake.
    Recall for rear frame bolt breaking.
    Now this recall.
    In the same class Hyundai and Kia have no recalls.
    Love my ST but this is getting tiring given its a $60,000 vehicle now.

    Reply
  6. Scott

    I received my notice in the mail just yesterday. It stated a very short
    build window compared to this one. My ’22 Timberline was built in
    early ’22, so I’m sure I’m included. Dang.

    Reply
  7. Chow

    What is Ford gonna do about the actual culprit causing the park system damage, supposedly an “unintentional” PCM reset? Is this reset problem caused by a bad PCM, bad software, an electrical system issue, or a hacker? It’s most assuredly not caused by the park system itself. So, they check your park system and it’s ok today then later while driving home from the dealer the PCM resets. Way to go Ford again, as in so many other recalls, you looked at/repaired the symptom but not the cause of that symptom!

    Reply
  8. T Dee Dee Walton

    What happens when it’s a recall

    Reply
  9. Shockandawe

    RWFA is a paid Ford schill!

    Reply
    1. RWFA

      Schlock and Bwaah, is another well known bad faith K-street pro troll tag team FUDster.

      Given how I have criticized Ford and complimented some of Ford’s competitors, and, per DD, even revealed Ford’s secret Chinese battery plan, I’m not sure how I fit to the profile you claim.

      But by all means, please keep up with your unsupported silly and laughably stupid outbursts.

      If I were paid, maybe I’d be as useless as you are because I’d just be calling it in instead of calling out your obvious coordinated BS under endless disingenuous sockpuppet handles.

      But in the meantime I’m immensely enjoying my non vocation advocation of destroying your disinformation business model. 🎢 💥 🏥

      Reply
      1. Stfu

        Wtf is wrong with you

        Reply
        1. RWFA

          You sure like using tf.

          Don’t really have to answer that do I? Seems I explained it in the comment you just replied to.

          LoL I’m really making your trolling ineffective aren’t I … 🦄 🌈

          Reply
  10. RWFA

    Thought I had left a comment here saying I wouldn’t be surprised if there was a “bonus” bolt introduced into the transmission that blocked a motion and that I would check the Monday 573 submission to NHTSA and report bank.

    Ok do I’m doing that.

    Yes, it was a bonus part introduced in the most incompetent way.

    Plant personnel had disassembled some transmissions ostensibly for a “quality review”, and in so doing created a recallable situation (park pawl blocked) due to failing to account for all bolts and leaving at least one bonus part inside to do mischief.

    Clearly some supervisors and technicians are not good at their jobs because this is a ridiculous thing even if only around 30 vehicles were impacted. (Also, that there were about 1000 vehicles with 3% suspect sounds like more than a routine quality inspection tear down and more like a remedial action, and why would a transmission subjected to a routine quality tear down be put into saleable vehicle? Maybe that’s standard practice for such an expensive sub assy but it seems like asking for trouble to me.)

    Finally, 573’s are supposed to be humorous and anodyne but are sometimes unintentionally humorous, to wit, from the 573:

    “How Remedy Component Differs from Recalled Component: Remedy transmissions are manufactured without loose bolts inside the transmission.“

    It’s about all you can say, but own goal 🍳 on face.

    Reply
  11. Raymond Williams

    Ours rolled back, ran over wife’s foot while dragging her. Thank God she did not get her foot broken. The explorer continued until it struck a new parked truck and stopped. While rolling backwards it almost hit our young daughter and my mother in law. I tried and tried to contact Ford and got NOTHING. The vehicle did it a couple of times at home as well. Took it back to the dealership 2 times without anything. Due to being afraid of anything further, we traded it in. This has cost us a lot of money. Now strapped each month on payments on the new vehicle due to the dangers with no help with our explorer. NHTSA, yes there has been injuries from this problem.

    Reply
    1. RWFA

      Clearly the evil spawn of Henry Ford.

      I suspect it also reversed the rotation of the earth’s core.

      Not saying I don’t believe you, but of all the things that likely did not happen, this one is a really good candidate.

      Reply

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