To date, Lincoln has earned quite a bit of praise from Consumer Reports, as the luxury brand has historically fared well in the organization’s reliability surveys, while the 2015 MKC, in particular, was recently named as one of the best used luxury crossovers on the market. However, the 2019 Lincoln Nautilus didn’t fare quite as well in CR‘s latest list of used luxury SUVs to avoid, as it wound up “making the cut” in that regard.
To come up with this list, Consumer Reports looked back at its own road test evaluations, as well as data from its Annual Auto Surveys from members, which contains average problem rate data for each model. After determining the most unreliable or undesirable vehicles in this group, the organization then presents shoppers with a better choice, which is a similar vehicle with superior reliability ratings and owner satisfaction scores, as well as an “under the radar” alternative that isn’t quite as popular, but a good alternative, nonetheless.
In that regard, the 2019 Lincoln Nautilus made the list of luxury SUVs to avoid mostly due to its poor reliability ratings, and really nothing else. As Consumer Reports notes, this is truly unfortunate, because otherwise, the Nautilus is “a good SUV” overall. CR praised the crossover’s comfy ride, quiet cabin, agile handling, effortless acceleration, and abundance of technology, also noting that the 2020 model year offers far better reliability.
In terms of reliability, the 2019 Lincoln Nautilus scored just a one out of five, with its most common problems related to the fuel system and in-car electronics – namely, the infotainment screen tends to freeze up. Additionally, some owners have had problems with the crossover’s climate system, which can sometimes take a while to heat or cool the cabin. As for a “better alternative,” Consumer Reports recommends the 2019 Cadillac XT5, or the 2016 Lexus RX as an under-the-radar choice.
We’ll have more insights like this to share soon, so be sure and subscribe to Ford Authority for more Lincoln news, Lincoln Nautilus news, and ongoing Ford news coverage.
Take it with a grain of salt, folks…I have a cousin who has a 2019 Nautilus Reserve, and it’s still going strong 74K miles in.
Our 2019 Nautilus is head & shoulders more reliable than the MKC it replaced which often left us stranded with a dead battery.