Ford Authority

Ford F-550 Parts Shortage Impacts Another Fire Department

Since the onset of the COVID-19 pandemic, the automotive world has faced all sorts of struggles related to producing vehicles, chiefly because of various supply chain constraints. However, this is also true not only of the individual parts that are used to build new vehicles, but also the ones used to repair them, with some facing wait times of months and even years for their vehicles to be fixed. A fire department in Abington, Massachusetts found this out the hard way recently when their Ford F-550 ambulance was in need of a new engine, but it isn’t alone in that regard, as the Hingham Fire Department – also in Massachusetts – is also facing issues with its own Ford F-550 ambulance, according to Boston 25 News.

Ford F-550 Ambulance Hingham Fire Department - Exterior 002 - Front Three Quarters

This 2019 model year Ford F-550 ambulance is facing elongated wait times for parts needed to repair it as well, forcing the department to used its older, less reliable ambulances and borrow units from another nearby town in the meantime. “Through that vendor we’re being told that Ford is saying, ‘We don’t have [the parts] available anywhere in the country,'” said Hingham Fire Chief Steve Murphy. “It strains the system and EMS is already strained enough already. It’s very frustrating because now it forces us to the spare vehicles – the backups -that are older.”

Murphy didn’t reveal what sort of problems the department’s ambulance is experiencing, though he did note that he has spoken with other fire departments in the area, and it seems as if these two aren’t the only ones facing long wait times for parts.

Ford F-550 Ambulance Hingham Fire Department - Exterior 001 - Front Three Quarters

“I’ve talked to a lot of other chiefs and they’ve expressed similar frustrations and complaints,” Murphy said. “We want to provide good patient care. As a truck gets older it gets less reliable. There’s a concern it going to have mechanical issues, the ride isn’t as good for the patient, not to mention the fact that we have a brand new vehicle that we want to use.”

We’ll have more on Ford’s supply chain issues soon, so be sure and subscribe to Ford Authority for the latest Ford F-Series news, Ford Super Duty news, and continuous Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. crabbymilton

    Perhaps they ought to swap in a CUMMINS 6.7 and be done with it. Supply chain problems or not, FORD still can’t seem to have a decent diesel engine for their light and medium trucks. They were right to disassociate themselves from NAVISTAR and just build their own. But they couldn’t get it right for some reason.

  2. Jay Jay

    “forcing the department to used its older, less reliable ambulances”

    How could they be less reliable than something that apparently needs a new engine?…

  3. David Dickinson II

    Jim Farley needs to step in personally and tell his 170,000 employees that they have a new #1 job and it is to make sure all Ford EMS vehicles are up and running. Elon Musk had similar moments at Tesla, and he stepped up to the plate.

    Ford wants to save the planet, and they can’t even save people in their own “backyard.”

    1. crabbymilton

      Well FORD’s problems were building for several years so it may take a long time to turn things around and to earn people’s confidence. I hope they can do it but won’t shed any tears if they don’t since there are other builders out there.

    2. RWFA

      I think this is a fair take.

  4. The Retired Viking

    This is nothing new. My brother was in the business of moving and delivering boats, using a pickup. Another owner operator he knew bought a Ford, and the manual transmission barfed big-time. That particular transmission was fitted only that one model year and there were no parts to be had, and no complete new transmission to be had according to Ford. As Lemon Laws generally do not apply to commercially licensed vehicles, he was stuck.

    1. RWFA

      How long ago was this?


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