Ford Motor Company is recalling select 2020-2023 Ford Explorer SUVs due to an issue with the 360-degree camera.
The defect: in affected vehicles, the 360-degree camera video output may fail, which would prevent the rearview camera issue from displaying.
The hazards: video output failure can lead to a non-functional rear-view camera, which can increase the risk of a crash.
Ford is not aware of any accidents or injuries related to this issue.
Components: 360-degree camera and related components.
Affected vehicles: vehicles were not produced in VIN order, but the recalled part was put into production on October 19th, 2018 and was taken out of production on May 2nd, 2023.
Number of vehicles affected: 311,453 vehicles.
The fix: a remedy is currently in development.
Owners should: wait for communications from Ford, which will begin on June 26th, 2023. The Ford reference number for this recall is 23S23. This is an expansion and replacement of a prior recall.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 22S23
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
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As the owner of a 21 Explorer ST this is the last one for me. Im on recall #6 now. No fix in sight. Goodbye Ford.
No recall on my Edge rear camera. Sometimes goes dark when backing. I called Ford on it and said, no recall, SORRY!
Same problem with the camera on my 2017 Expedition and same reply from Ford.
Slamming the rear hatch usually clears it up until the next time. I get 3-4 month of good images then the screen goes dark again. The slam fix has been working for me over the past 3 years. I’m capable of fixing it myself but, the pain is trying to get to the camera which requires removing the inner trim and panels on the entire hatch.
Why The 2013 Ford Explorers Not Included In The Recalls….