Ford Motor Company is recalling select 2020-2022 Ford Explorer models over a vehicle rollaway risk. This recall is a follow up to a previous recall issued back in February.
The defect: the previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The hazards: without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of injury or crash.
Ford is not aware of any accidents or injuries related to this issue.
Components: powertrain control module (PCM) software
Affected vehicles: select 2020-2022 Ford Explorer models built at the Ford Chicago Assembly Plant between Februrary 2nd, 2019, and April 4th, 2022.
Number of vehicles affected: 674
The fix: dealers will update the PCM software, free of charge.
Owners should: wait for communications from Ford, which will begin in May. The Ford reference number for this recall is 23S16.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 23S16
- NHTSA Toll-Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.nhtsa.gov
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Love the explorer. Blogs and YouTubers said Ford changed the rear axle mount from two bolts to one(?). Revisit that design. It’s only 674 vehs. Just a good SUV alternative to the Tahoe or expedition and pics/info on the ‘24 revision will be substantial.