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2023 Ford Super Duty, Escape Recalled Over Digital Cluster

Ford Motor Company is recalling select 2023 Ford Super Duty pickups and 2023 Ford Escape crossovers due to an issue with the digital instrument cluster.

The defect: in affected vehicles, the digital instrument cluster panel module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”

The hazards: an inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

Ford is not aware of any reports of accident or injury related to this issue.

Components: digital instrument cluster panel and module

Affected vehicles: select 2023 Ford Super Duty F-250, F-350, F-450, and F-550 pickups produced between January 19th, 2023, and May 31st, 2023, as well as select 2023 Ford Escape crossovers produced between November 15th, 2022, and June 16th, 2023.

Number of vehicles affected: 38,695

The fix: dealers will replace the module or instrument panel as necessary, free of charge.

Owners should: wait for communications from Ford, which will be begin on August 14th, 2023. The Ford reference number for this recall is 23C25.

Contacts:

  • Ford Customer Service: 1-866-436-7332
  • FoMoCo Recall Number: 23C25
  • NHTSA Toll-Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.nhtsa.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for the latest Ford F-Series news, Ford Super Duty news, Ford Escape newsFord recall news, and continuous Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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Comment

  1. steve

    what a mess at Ford. waiting on my F350 Super duty for 9 months, now this. 38K vehicles needing new cluster, this should put ford behind months. I guess the dam robot doing the solder did not have proper AI in it. Ram use to be recall king, now Ford is.

    Reply

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