Mere months after the COVID-19 pandemic emerged in early 2020, service departments around the globe began experiencing problems securing the parts needed to repair vehicles, leading to extended delays that still persist today. This doesn’t just include newer vehicles either, as 2011-2016 Ford Fiesta and 2012-2016 Ford Focus models equipped with the problematic Powershift transmission – the subject of numerous lawsuits over the past several years – are also facing extended repair delays as a result of the chip shortage, as Ford Authority previously reported. Now, however, it seems as if some relief is finally on the way, as affected Ford Focus and Fiesta owners are set to get a one-time Transmission Control Module (TCM) replacement, according to a Reddit user.
That user – a Ford Focus owner – posted a copy of a letter sent to dealers from FoMoCo itself, outlining this particular program. It applies to select Fiesta and Focus vehicles from the previously-mentioned model years that are equipped with the Powershift transmission – or DPS6 as it’s otherwise known – and supplements the existing technical service bulletin and customer satisfaction program related to this particular gearbox.
While Ford previously extended warranty coverage for these vehicles to 10 years of service or 150,000 miles from the warranty start date, owners that have already exceeded these milestones can now get a one-time TCM replacement through June 30th, 2025. Owners also have the option to take advantage of pickup and delivery service through select dealers, if available.
This move comes after many owners have experienced a number of issues with the Powershift transmission, such as slipping, jerking, bucking, delays in downshifts and acceleration, and sudden acceleration, which are reportedly exacerbated by improper TCM programming, the computer that controls shifts.