Ford Authority

Some 2023 Ford Bronco Sport SUVs Shipped Without Floor Mats

While the supply chain has certainly improved recently following years of challenges, automakers like Ford are still facing some problems securing the things needed to build vehicles, and that may continue for the foreseeable future. Sometimes, supply chain issues pertain to major components that are needed for a vehicle to function properly, while other times, they aren’t quite as serious. Case in point – select 2023 Ford Bronco Sport Badlands and Heritage Limited trims were equipped with carpeted floor mats without Bronco Sport logos stitched into them, as Ford Authority reported back in March. However, it seems as if some 2023 Ford Bronco Sport models were also shipped with no floor mats at all, sources familiar with the matter have told Ford Authority.

Certain 2023 Ford Bronco Sport models produced at the Hermosillo Assembly plant between January 12th, 2023 through March 30th, 2023 – a total of 12,565 units – were shipped without carpeted floor mats, which has prompted the automaker to take action. As such, it has created Application Performance Upgrade 23G01, which asks dealers to contact affected customers and install the missing carpeted floor mats at no charge to the customer.

Owners will be notified by mail beginning the week of September 18th, 2023, though dealers have been instructed to install floor mats in customer vehicles, even if the owners have not received a letter. Additionally, affected customers will receive FordPass points for the inconvenience.

This program will remain in effect through August 31st, 2026, or for a maximum of 36,000 miles, whichever comes first. However, if a vehicle has surpassed the 36k-mile mark, the coverage will apply through August 31st, 2024. Dealers can expect to receive a list of affected VINs by today, August 30th, 2023, which they can use to contact affected customers.

We’ll have more on the Bronco Sport soon, so be sure and subscribe to Ford Authority for more Ford Bronco Sport news and ongoing Ford news coverage.

Brett's lost track of all the Fords he's owned over the years and how much he's spent modifying them, but his current money pits include an S550 Mustang and 13th gen F-150.

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  1. masb1955

    Those Mexicans sure know how to run a factory. Maybe they should try Amtrak.

  2. ml c

    2022 Maverick hybrid also delivered without mats, and still nothing from Ford or dealer when they’ll send them to me.

  3. MattR

    This has nothing to do with Mexican workforce but Ford dumb management not hiring enough inspectors before cars leave the assembly floor.
    Honestly why do people buy this reskinned Escape that costs more than the Escape itself? Three Door Bronco sure but this?

  4. JimL

    Remember “Quality is Job One”?
    What a joke.
    Is there no inspection before a unit is shipped?
    What a serious lack of real leadership.

  5. Jim Elsasser

    My 2 door BIG BEND shipped without an owners manual. Good ole Jim Farley.

  6. Jamie Jastrzemski

    My 2022 Bronco Sport Big Bend was shipped without the HVAC cover passenger side under dash. It was missing the hood insulator pad and it was missing the engine cover. I had to order these parts out of my pocket. I received no Ford Pass points.

  7. Jim Glass

    I think Ford is doing away with engine covers. While the look nice, I think they must retain engine heat which is not necessarily a good thing. I recently drove a 2023 Mach I and it had no engine cover.

  8. Anonymous

    This “supply chain issue” excuse is just laughable at this point. Now they are just keeping supply low to keep demand up and maintain a healthy backlog of orders. Ford dealers around here are still selling at MSRP [or MSRP+ depending on model], except for a couple of very large volume dealers in the urban locales that are offering some discounts. Other dealers (GM, Toyota, Honda, Nissan) have very little to no inventory and are easily selling everything they can get at MSRP/MSRP+. Somehow Jeep is managing to keep dealers well stocked, and dealers are offering discounts.


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