Ford Motor Company is recalling select 2024-2025 Ford E-Series E-350, F-650, and F-750 models over an issue with the park pawl.
The defect: in affected vehicles, the park pawl may not fully engage the park gear due to a casting defect in the transmission.
The hazards: a vehicle that does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.
Ford Motor Company is not aware of any crashes or injuries related to this condition.
Components: park pawl
Affected vehicles: select 2024-2025 Ford E-350 models built between December 6th, 2022, and August 3rd, 2023, as well as F-650/F-750 models produced from December 12th, 2022, and August 4th, 2023.
Number of vehicles affected: 5,795
The fix: dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge.
Owners should: wait for communications from Ford, which are expected to begin on October 30th, 2023. The Ford reference number for this recall is 23S54.
Contacts:
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 23S54
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.nhsta.gov
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Just another example of POOR quality.