It’s no secret that Ford has been plagued by quality issues over the past few years, a problem that CEO Jim Farley says will take years to fix – though a handful of models are expected to show vast improvement by 2025. In the meantime, rearview cameras – in particular – have represented a proverbial thorn in the side of the automaker and many owners, including those that purchased a 2020-2023 Ford Explorer that was recently recalled over that very same problem. Earlier today, The Blue Oval recalled nearly 170k 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco models over an issue with the rearview camera or 360-degree view camera, too – and as it turns out, this is expected to be a pretty pricey problem to rectify, according to Reuters.
Ford expects to dole out a whopping $270 million to fix these vehicles experiencing rearview camera issues, a cost that stems from the fact that it must replace the entire rearview camera assembly. The solution for the previously-issued Explorer recall was an update for the image-processing module software, which ultimately didn’t solve the problem, it seems.
In May, Ford noted that a remedy for the Explorer rearview camera problem was in development, but also admitted that it had not yet determined the root cause at that time. Earlier this month, as many 2023 Ford Explorer models await that development amid a stop-sale issued by the automaker, a FoMoCo spokesperson confirmed that the automaker discovered the root cause of the issue, however.
In the meantime, this enduring issue has led to a significant drop in sales for the 2023 Ford Explorer, as the crossover dipped 23 percent in Q2, ceding first place in the mainstream large three-row crossover segment to the Toyota Highlander, which enjoyed a 12.74 percent increase in the second quarter.
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